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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 5,438 reviews
  • Rated 3 out of 5 stars

    Canceled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed my mind and canceled this service base on the reviews

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did an amazing job! Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did a great job good price very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had a great experience. Tech was very professiona.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with my recent appt with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and was knowledgeable. Recommended how to attached tv to walk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided info regarding a sound system, however it was very high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and told me exactly what he would do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a sound bar to the wall with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The refrigerate i is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed were great. They made sure it was flush

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service technicians! Recommended for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very helpful in allowing me to know what options I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cleared up my wi fi problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knew what was wrong right from the start and took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for miney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system for the money and is easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered questions easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped answer all my questions. All is well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get great service from the geek squad with any questions and/or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and was able to do the work right there and then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Gave us many good suggestions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consulting on devises needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a different answer than I got in the store concerning a digital recording devise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad men were very knowledgeable and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty cool for purchasing the product I got this free

    I would recommend this to a friend