Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was amazing. Knowledgable and very helpful.
I would recommend this to a friendRated 5 out of 5 stars
adam was excellent, all installed perfectly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adam was excellent!!!! everything installed perfectly!
I would recommend this to a friendRated 3 out of 5 stars
Geek squad installed our sound bar quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation team did a fine job. I would've thought that the salesman would've followed up to see if everything was ok.
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad checked for internet availability.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad unfortunately couldn’t help with my internet hotspot issues, although they tried.
No, I would not recommend this to a friendRated 5 out of 5 stars
A Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want piece of mine you should get Geek squad services.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He gave us good suggestions, he was on time, even early!
I would recommend this to a friendRated 5 out of 5 stars
Professional and felt comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Answered all my questions and more. Great team. Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Service and installation was outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service and installation was efficient and outstanding
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad assistant very patient with me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was confused by why Geek Squad scheduled an appointment for my 40 inch TV. Assistant that came told me this size of TV should of been taken into store to get checked. He should not of come to house on this call.
I would recommend this to a friendRated 5 out of 5 stars
The tech was on time and very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was knowledgeable, on time and answered my questions
I would recommend this to a friendRated 3 out of 5 stars
Site survey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person who specializes in site survey did not come and a substitute installer was sent instead. I did not get the follow up recommendations I was told to expect. Over promised under delivered.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. I would definitely recommend it.
I would recommend this to a friendRated 5 out of 5 stars
All went great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very helpful and knowledgeable person.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adjusted our big screen T.V. and the surround sound, we love it!
I would recommend this to a friendRated 5 out of 5 stars
Nice people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not try to upsell me, honest and all around nice folks.
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was knowledgeable and gave good advice as far as what he could do.
I would recommend this to a friendRated 5 out of 5 stars
Installed two tv’s hooked up reciever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work Preet was wonderful from start to finish
I would recommend this to a friendRated 5 out of 5 stars
Very good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Site review was done at the time asked and was done professionally.
I would recommend this to a friendRated 5 out of 5 stars
Ease of navigation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Intuitive site. Helps one find what they need every time.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad time were terrific-they installed my cameras
I would recommend this to a friend