Customer Ratings & Reviews

Great tech seems like good quality help. They will go a long way to help you get the problem taken of.

Tech answered many questions in regard to mounting my 55 inch TV on the wall, including type of mounting. Also, gave me suggestions on antennas, as I also want to cancel my cable service.

The agent conducted a thorough assessment of my eero pro system and reset my modem. He was personable, polite, knowledgeable and professional!

I had an appointment and had to wait atleast 15 minutes with covid I was very uncomfortable, hence make an appointment. Once I finally got up to representative things were great,

I came to Geek Squad to get assistance with unlocking my iPad. They were so patient and quickly took care of my request. Sobria and Brady were professional and personable. Greatly appreciated their care and if I'm ever in need of an electronic repair, I know where to go. Thanks a bunch!

The Geek Squad quickly fixed our sound system for us. They were on time, courteous, fast, and explained everything they did.

The technician, Lejason, was extremely knowledgeable about my older home rheater system; he provided several options in which I may be able to use newer speakers or convert to Bluetooth.

Ismael installed two Nest thermostats and he was excellent. In the past he installed two TV's for us and we were so pleased with his service and attitude, we specifically asked for him for this last service.

12-28-2022 \Can't say enough good things about Justin S helping me with my new phone. The screen was black on the old phone and being from another state I didn't have access to all my passwords, et.

Nick did an excellent job setting up my home theater and Blake did and excellent job installing the home theater.

Alix was very professional and smart. He did a great job and a very nice guy, i would appreciate you sending him the next time that I need Help, Johnnie

The agent, Johnathan, helped us pick out a new printer after trying to fix our old one. He was very polite and professional.

They showed up on time ready to work. When they turned on my new TV it didn't work. I had to get a replacement TV.

Thanks Dylan for troubleshooting our surround sound theatre system it’s improved sound and the programming of the remote has made it so much easier to use and more enjoyable. Many thanks

Always a good product. Or are you refering to something else? I have had several services this summer. They all were excellent, although the washing machine has had the little feet underneath come loose again.

The agent replaced my patio light with a Ring Floodlight, He arrived on time, was extremely competent, and professional, and showed me how to use the controls once the light was installed.

The agents checked our surround sound and Yamaha receiver interface and corrected transmission problems that were nagging us.

Geeks are great to a point until they can’t figure out what’s wrong or know whats wrong but it’s not in their capability to fix.

Daniela Luna was FANTASTIC!!! I needed help finding a computer that was suitable for school. (I'm 45 and going back to school) Daniela was so patient and showed me options! Thank you so much Daniela, you are wonderful!!

I just would like to recognize a employee Sherri at the glen burnie store .. omg she went above her job to help me & my son find this game he was looking for .. the smile on his face when we left because of Sherri .. I appreciate you Sherri keep up the awesome job ..