Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
My Go-To guys
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They can always sort out what is wrong with my computer. If I have a problem, I go immediately to them.
I would recommend this to a friendRated 5 out of 5 stars
The Pros
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have a great bunch of professionals, and they explained the steps they took to correct my problems.
I would recommend this to a friendRated 5 out of 5 stars
New iMac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a the newest iMac geek squad did a fantastic job. Nice and smooth. transition very thorough I always make me feel like I can depend on them
I would recommend this to a friendRated 5 out of 5 stars
Check the issued with my TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team were very helpful and have experience about the products. The team will walk you through step by step to resolve the issue.
I would recommend this to a friendRated 5 out of 5 stars
Mike is the “MAN” thank you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike and the rest of the crew , were professional and very knowledgeable of their products . Keep up the good work . Thank you
I would recommend this to a friendRated 5 out of 5 stars
Good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im writing this on behalf of my husband. He had a great experience with Joseph who helped him buy an early Christmas gift for me :). He never reviews things but wanted to make sure Joseph got credit for his help today. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Remote works again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Agents knowledgable and understanding.knww how to reprogram my Spectrum remote even when Spectrum couldn’t
I would recommend this to a friendRated 5 out of 5 stars
Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I when to purchase my new refrigerator and Lorenzo from the best buy store in Compton was very helpful and patience with us i will definitely was very happy with my visit the the store. Thank you
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad technician did wonderful job.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I my computer was hacked, and I needed to have a technician come to the house. He reassured me that my computer was not compromised.
I would recommend this to a friendRated 5 out of 5 stars
TV bouncing between TV speakers and external spea.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs came out to investigate issues. Found problem. Needed updating external sound system cord.
I would recommend this to a friendRated 5 out of 5 stars
Best geek squad set up ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best home theatre expert. Knowledgeable, quick, neat and very very pleasant.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad tech support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came to look over my apple computer setup and advised options to what I could do for administrative fix.
I would recommend this to a friendRated 3 out of 5 stars
GEEK SQUAD DENTED MY DESK COMPUTER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gek Squad has always been reliable tech support, however on this service repair visit, it was not up to par. The head supervisor was rude and condescending in handling of the repair work. He needs to be re- trained to treat his clients with respect and exhibit professionalism.
No, I would not recommend this to a friendRated 5 out of 5 stars
Sales Rep
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cassie was our sales rep at the Torrance location. She was great, friendly, helpful, and very knowledgeable. We actually give her a 12.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped blind & hard of hearing with com
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sister is blind & hard of hearing, Ethan was very kind & patient in helping her figure out the prompts that allow her to use the computer.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad located and fixed VCR connection issue.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike and assistant came by to correct a connection problem with our VCA following the installation of a new amplifier. They were right on time and quickly located and corrected the issue. Very pleased!
I would recommend this to a friendRated 5 out of 5 stars
Everything Electronic‼️
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has been my only source for all my electronic needs for over 20 years. Everything I’ve ever needed they have. Outstanding product line’s, prices, C/S reps, Warranties. The only place I will ever shop is BestBuy❗️Outstanding❗️
I would recommend this to a friendRated 5 out of 5 stars
Tv and equipment installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were terrific ! Frank solved all our problem quickly and easily! He made our move to our new home a pleasure! Geek Squad is the best!
I would recommend this to a friendRated 5 out of 5 stars
Ask for Andrew
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were excellent Andrew did a great job. From start to finish in the store and right up to the installation.
I would recommend this to a friendRated 5 out of 5 stars
Grateful for Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Derek is AWESOME!! Always solves problems and is friendly, patient and helpful!! Very grateful for Derek and Geek Squad!!
I would recommend this to a friend
