Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 5,438 reviews

  • Fixed my computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad diagnosed my computer hard drive failure, replaced - in 2 days, I was back online. Prompt service, great attitude, and extremely helpful. Will definitely use from now on.

    I would recommend this to a friend

  • Employee of the month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for Esmeralda off of 555 W Roosevelt road Store# 1142 Exceptional customer service and had an incredible attitude. She established a joyful atmosphere so much so we made another purchase. We felt very taken care of.

    I would recommend this to a friend

  • Geek Squad Mgr & Asst.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sun. 2-5-23 Geek Squad Jay & Paul provided exceptional professional & technical assistance to me with my Dell laptop that had died. Owe them 6 stars!

    I would recommend this to a friend

  • Good work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek squads came on time and reviewed the location and planned accordingly. Competed on time. Good work

    I would recommend this to a friend

  • Fast Problem Solvers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team always knows how to work with technology and do a great job of trouble shooting and solving your problems asap.

    I would recommend this to a friend

  • Always so helpful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can always count on great service from the Geek squad crew and they never make us feel dumb!

    I would recommend this to a friend

  • Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job setting up my service I like the package I purchased.

    I would recommend this to a friend

  • The Geeks are Good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys moved my TV mount from one wall to another and fixed my sound system. They were extremely knowledgeable.

    I would recommend this to a friend

  • Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolved my issues with my Ring doorbell camera & showed me how to set the app notification correctly. He was very professional.

    I would recommend this to a friend

  • Cleaned my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virus removed & was told some helpful hints. Laptop is working perfectly now. Great service!

    I would recommend this to a friend

  • Proposal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and insightful presentation by the agents. Resulted in our accepting the proposal.

    I would recommend this to a friend

  • Knowledgeable and efficient installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and expert computer installation. I recommend the geek squad extensively.

    I would recommend this to a friend

  • Our new kitchen appliances all from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They completely took care of my needs and the new kitchen appliances look great. We are very happy

    I would recommend this to a friend

  • Sound Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He made some changes to my sound bar that improved the sound quality

    I would recommend this to a friend

  • Fadys the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fady helped us out a bunch yesterday. He really knew what he was talking about and we purchased a laptop thanks to his help. If anyone needs to purchase a laptop look for help from Fady he’s the man.

    I would recommend this to a friend

  • Geek squad set up my laptop and tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up My laptop and did a superb job with all necessary apps appearing on the laptop! Then the agent set up my Tv professionally with detail tips on using a smart Tv!

    I would recommend this to a friend

  • the 2 Geek Squad members were very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed our old refrigerator and installed the new refrigerator very efficiently with no mess or damage as the carried the 2 refrigerators in and out of the house

    I would recommend this to a friend

  • Geek Squad Rocks. Best Investment ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were efficient, professional, courteous and knowledgeable. Mostly they were highly respectful of my home

    I would recommend this to a friend

  • Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The tech new what was needed and took care of it right away.

    I would recommend this to a friend

  • Geek squad great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came to the house to organize all my cords behind my tv. Did a great job.

    I would recommend this to a friend
Page 240, Showing 4,781-4,800 of 5,438 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.