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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,438 reviews
  • Rated 5 out of 5 stars

    Installing entertainment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George was awesome. I am so pleased with the work him and his partner did. They were so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great for me for a longest time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great A/V install quote visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillip did a great job providing an estimate for our A/V work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing my system. Highly satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AtesD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came on time and they did excellent job. I am very happy for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped fix my laptops quickly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George was awesome with helping us out today with both of our laptops! Got all the problems solved quickly and fast! Thank you Geek Squad, Appreciate you all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable, courteous and friendly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, gave helpful suggestions. They were patient with all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & Professional Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does excellent and professional work. I’d use’em again and have already referred them to folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to purchase a TV. Zach helped me and answered all my questions. He was absolutely very helpful and informative. I’m very happy he was helping me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly and efficiently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Geek squad was amazing and informative. Store was helpful. Staff excellent. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gentlemen who installed my fridge were very professional and didn't mind at all all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable agent. Very helpful in answering all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me what to order for my cameras and I ordered them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.... See Chris at Bolingbrook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had the best experience. Chris waited on us and we were extremely happy with the service he provided. He went above and beyond to help us. He is very knowledgeable. Highly recommend that you go in a see him!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cancel plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    canceled my Geek Squad plan as I have no need for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is great! The impact of the bass when watching movies makes it worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was really impressed with the personalized servi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous, knowledgeable, on time and offered extra education regardng our printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy found my files and got them back for me. So glad I called them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nico and Brenden super friendly and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and able to explain everything in a clear and understandable manner.

    I would recommend this to a friend