Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,438 reviews

  • Geek Squad installed our new tv and DVD player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents hooked up our new tv and DVD player. They answered all our questions and weee polite and professional.

    I would recommend this to a friend

  • Installed my outdoor security cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome, knowledgeable, friendly, and provided excellent customer service!

    I would recommend this to a friend

  • Geek Squad Delivery and Installation of TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV and receiver set up efficiently. Technician arrived promptly at the appointment time.

    I would recommend this to a friend

  • So helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Knowledgeable, friendly, helpful.

    I would recommend this to a friend

  • Security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came on time..appreciate the call prior to coming out..listen to my concerns and resolved my problems before leaving

    I would recommend this to a friend

  • Larryb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hospitality good customer service all around

    I would recommend this to a friend

  • camera installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were professional, friendly and efficient

    I would recommend this to a friend

  • Your agent was personable and explained what was d

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent modified and optimized our surround sound system

    I would recommend this to a friend

  • OUTSTANDING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOOAH! AWESOME! CREW! VERY PROFESSIONAL! VERY DETAILED! SOUNDS GREAT LIKE AT THE THEATER!

    I would recommend this to a friend

  • Easy peasy installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and surround sound system installed. The guys did a great job

    I would recommend this to a friend

  • Marlene B

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad showed up on time and completed the job to our satisfaction.

    I would recommend this to a friend

  • Technician was very efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting the Ring camera and two solar panels.

    I would recommend this to a friend

  • Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting the tv and hooked up the sound bar.

    I would recommend this to a friend

  • Geek squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service professional knowledgeable and informative

    I would recommend this to a friend

  • Greek squad helped me get a warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muskan helped me get a warranty for my phone screen protector I can't thank her enough.

    I would recommend this to a friend

  • Michael worked with such peace on our computers an

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Excellent! Could not have had better service!

    I would recommend this to a friend

  • Fixed harmony remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my harmony remote. VERY courteous and helpful.

    I would recommend this to a friend

  • Geoffrey Grabeal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred from old laptop to new. He did a fantastic job. Was very helpful and polite.

    I would recommend this to a friend

  • Good organizational skills and kind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processed a rather complicated return/exchange/pickup and kept everything organized and clear. Plus they were super courteous!

    I would recommend this to a friend

  • Great Greek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time were professional and knowledgeable and courteous

    I would recommend this to a friend
Page 254, Showing 5,061-5,080 of 5,438 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.