Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,438 reviews

  • Laptop Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was very thorough amd thoughtful amd exceeded all expectations.

    I would recommend this to a friend

  • Geek Squad member helped me with WiFi Network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member was extremely helpful and acknowledgeable about my issue.

    I would recommend this to a friend

  • Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job I will be refer my friends to buy them to

    I would recommend this to a friend

  • Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and the service. I would recommend Best Buy to others.

    I would recommend this to a friend

  • Mulitple appliance purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service by sales associates Tommy and Frank. They both helped in choosing the right appliances for my needs and worked to get the best deal for me.

    I would recommend this to a friend

  • Geek Squad Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were polite, professional, on-time. The Geek Squad is the best!

    I would recommend this to a friend

  • I purchased a computer my data transferred

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish the agents I worked with were both awesome!

    I would recommend this to a friend

  • Geek Squad install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents install my new TV, attached the mounting bracket ,and hooked it all up so it works.

    I would recommend this to a friend

  • Geek Squad Eval of our entertainment needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek squad dude was knowledgable, friendly, and fast. Thanks!

    I would recommend this to a friend

  • Amazing agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent, Eddie, was amazing and helped me above and beyond my expectations.

    I would recommend this to a friend

  • Geek squad is the BEST.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my Ring, and thought me how to use it.

    I would recommend this to a friend

  • He re-I talked/ paired my universal remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craig is the best- he very knowledgeable and one thing I liked about him is to explain the things he does.

    I would recommend this to a friend

  • They set evrtythigh up tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOGIN TOOK CARE OF ALLTHAT I NEEDED AND AND WAS VERY PATIENT AND TOOK HIS TIME

    I would recommend this to a friend

  • Agent successfully connected my TV to Roku.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent succeeded in getting my tv to work correctly and connected it to Roku.

    I would recommend this to a friend

  • Great job by agent, Drew!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew mounted the TV and showed me how everything works. He took his time and was very knowledgeable.

    I would recommend this to a friend

  • Home theater system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable about the equipment they do installation.

    I would recommend this to a friend

  • Geek squad is fast and knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my speakers and were able to get them to work on my new equipment

    I would recommend this to a friend

  • Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several items done in my home. Agents was respectful, informative and followed up.

    I would recommend this to a friend

  • Geek squad fixed my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and courteous and fixed the problem with my tv very quickly.

    I would recommend this to a friend

  • geek squad set up stereo system with DVD,Tuner,and

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were knowledgeable and was done in a short time

    I would recommend this to a friend
Page 256, Showing 5,101-5,120 of 5,438 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.