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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 5,438 reviews
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your people are service orientated and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He solve my wifi problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentle was very well inform on different product and mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech that actually know how to fix stuff.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were there on time and brought extra parts so to not have to make a second trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected TV to Spectrum and confirmed service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were early, efficient, and dog not try and take us for a buck. Great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sunny Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunny is the best employee at Best Buy. Very kind. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent replaced my screen he was absolutely awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad out of Benton Harbor are a worthwhile investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents the best. Coming back to complete repair. Grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust the in-home Geek Squad personnel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabian is thorough, knowledgeable, and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getcha Some Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service than the Geek Squad! Squad Up and have them help you today!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job i would recomend theese guys definately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Great job. Very happy with geek squad. Very helpful. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best services i ever had, Geek Squad is amazing, no doubt i will used it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86”? Oh yeah

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very professional work. Everyone was very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent, Sam, was absolutely amazing. Keep him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with buying a Mac book

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was great! Niki was such a great help, and I left with everything I needed. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was very quick on his survey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ives was excellent, very professional, very talented !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledglable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, clean, prompt, and knew his stuff! Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reset my security cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents reset my security cameras quickly and courteously

    I would recommend this to a friend