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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 5,438 reviews
  • Rated 5 out of 5 stars

    Geek squad perform my services timely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, displayed patience and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came at the expected time and completed the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was professional!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were timely, prompt and excelled in their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefit of signing up Total tech service. Will be using more of geek squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my computer fast.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He discovered the problem and fixed it fast even gave me an extra mouse he had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me find car door speakers.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for the right door speakers for my car and came out with lots of tips and a good set of speakers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my home theatre

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and professional. They answered all of my questions and were also very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When in trouble call the geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about the service because it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech person made some suggestions that were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient installation!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Personable and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was provided awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and skilled person and very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. These agents really helped us set up our Frame TV and projection tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray Brooks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that were here were very pleasant & extremely helpful & knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my Echo 8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Your techs are the best. Would use them over and over again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and courteous mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad advised on TV and speaks setup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek rep. was on time, professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again we are extremely pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as usual. They were on time and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed everything from sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service did installation from sound system to TV . Did great job.

    I would recommend this to a friend