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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 5,438 reviews
  • Rated 5 out of 5 stars

    In Home Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent surveyed our security requests for cameras and doorbell ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Had an issue and they fixed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased more than one product from Best Buy and the delivery is always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio expert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was very professional and knowledgeable about media system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sound Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound bar very much. Realistic sound is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sevive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. came on time and fixed the problem right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Well Done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived and was able to connect and explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle Olson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle is an amazing technician. That man deserved a raise!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad expertise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me to see the best places to install speakers in the ceiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lower level Sound system.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team did a great job assessing our lower level sound situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was on time and fixed my tv quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable. He knew exactly what needed to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security camera's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reset camera and installed new. Worked fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle was a great installer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Ring video light and door chime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service person.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was very professional and timely. He was knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder friendly guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Helped program phones for security cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and knowledgeable and installed TV with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service The best! Nit only mounted but set up streaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Criselda was very helpful and informative, she gave excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected the printer to my desktop and set up my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security cameras in a timely matter and installer was great.

    I would recommend this to a friend