Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very very happy with my purchase and it works great
I would recommend this to a friend Rated 5 out of 5 stars
Ring site survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, James Shearer, took time to explain why the security cameras should be located as he recommended. He is a very knowledgeable technician. I am very pleased with the service.
I would recommend this to a friendRated 5 out of 5 stars
Beyond Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was truly impress by the Geek Squad visit to house to deal with multiple technical issues/devices. Just a WOW!!!!
I would recommend this to a friendRated 5 out of 5 stars
TV Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never call me back! They came to my backyard and after a cuple of minutes they said they will callme back with an expert for my TV Mount. They never call me.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad helped me with my home theater setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service professionals. I got very good suggestions on home theater setup in my new house. I would definitely recommend taking bestbuy service for home theaters.
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Installers were very polite and knowledgeable. They answered our questions and gave us different suggestions.
I would recommend this to a friendRated 5 out of 5 stars
Pleased with service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squaf member was on time and very professional. He shared options on how to address the situation
I would recommend this to a friendRated 5 out of 5 stars
Site survey.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before I had the work done, a Geek came out to determine what mount I needed and to see if the TV would be the right size. They gave me a free hour to determine what size mount and if my TV was the right size. After they finished installing the next week I am very happy with how everything works.
I would recommend this to a friendRated 5 out of 5 stars
Ames UMC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad performed a site visit and made good suggestions and on installation of the system we wanted to install in the church, unfortunately the squad did not have a recommendation or source for an electrician.
I would recommend this to a friendRated 4 out of 5 stars
Good service overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good work on time cleanup performed little pricey but it’s ok
I would recommend this to a friendRated 4 out of 5 stars
NA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Site review only, last person was good but someone came before in June/July wasn’t good
I would recommend this to a friendRated 4 out of 5 stars
Friendly and gave me the assurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned about the Over-the -Range microwave fitting because of the tile backsplash that went partway up the wall. Surveyor assured me after seeing site and having spoken to installer with several years of experience.
I would recommend this to a friendRated 5 out of 5 stars
geek squad in home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech who came over was friendly so that in itself deserves 5 stars. Unfortunately he didn't realize the sensors were wireless so the product he was there to make sure would be compatible was in fact NOT compatible. I'm glad I did my own research
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was able to connect my surround sound a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just moved to a new location and had speakers in the ceiling and a amplifier/receiver, a sub woofer, a new TV and a Blu-ray player, none of which were connected. The Geek squad came in and successfully connected all the devices and got the surround sound working.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad knows what to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient understood exactly what I was talking about and wasn’t trying to upsell or require a ton of additional work to get the perfect solution
I would recommend this to a friendRated 4 out of 5 stars
My TV was mounted professionally by the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work was done quickly and tv looks great. Workers were on time, professional and friendly.
I would recommend this to a friendRated 4 out of 5 stars
No TV was installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No mounting required no order was for any type of installation required.
I would recommend this to a friendRated 5 out of 5 stars
Very professional installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek team arrived with tv,installed wall bracket and mounted tv in effortless fashion. Clearly they knew what they were doing. Very clean installation. Very thorough explanation on use of tv. They set up everything including wi go and apps. Couldn’t be more satisfied with Geek squad.
I would recommend this to a friendRated 5 out of 5 stars
Praise deserved, but a few problems w remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mission accomplished with skill and precision. I wish that the universal remote came with more instructions. I do not know what many of the buttons are for, and cannot presently receive a picture on live TV, or DVD (can receive it on smart TV channels).
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was great. He connected the Ruko to 2 TVs and set up the smart one also. He was sure to show me how they all worked so I can do it myself. Thank you so much for your help with this.
I would recommend this to a friend
