Customer Ratings & Reviews

Professional, courteous, and insightful. This is our second experience with geek squad and they are great!

Matthew C. Came to set up my tv’s with Roku I think it’s called cutting the cord. He was very professional and knowledgeable. He explained how to work the equipment where we could understand. Very pleased with the service we got.

The tech listened to what I had to say, looked at the house to ensure a most favorable setup, then made sure I understood the results before he let.

The geek squad took care of everything from top to bottom. There was never of question to think if they knew what there were doing.

Nathan Schwegman inspected our property and made recommendations for camera placement. He waited patiently until we attained Community Association approval. He then coordinated the installation making sure we had everything to get the job done.

tv doesn't have a clear picture, would like to be revisited to make sure or trouble shoot all connections

Agent explained the process to fix my problem. He also provided coax service to the den tv which I hadn't been getting before. This allows me and my family to use the tv until he can order cables to fix the root problem.

The technicians assured thaat the remote would work with the CD, Boise speaker system volumn, and the TV

My new sound bar was intermittently going up to full volume on its own. The tech did some troubleshooting and found the sound bar was in a “Demo” mode (as it was an “open-box” model). Now it work’s perfectly!

The guys are awesome there they help you what you need help with you don't have to wait long it's nice that you can make an appointment to keep up the good work

The agents analyzed my sound system, my internet, and my tv arrangement. I was very pleased with their review and recommendations!

David is very knowledgeable, helpful. He explains everything so that you can understand it. You are lucky to have him as your employee. He certainly represents the company in a very positive manner.

The geek squad guy who came out was very knowledgeable. He walked around the house and gave me suggestions of camera equipment and told me options about where to place them. He wore mask and social distanced as well.

They were professional, friendly, and very informative.. things are also done in a timely manner.. I was very pleased with the service

Dustin and Jacob were outstanding, great service and communication.

Knowledgeable, helpful, and thoroughly pleasant to deal with. Highly recommend.

Aaron was very helpful. He made suggestions and with the other person that came to the house got my tv hung in no time. The appointment couldn't have gone easier. Wish I had called Geek Squad weeks ago.

The company is fantastic and professiona. Most companies these days have completely fallen by the way side but consistent and efficient ppl make all the difference and they (Greek Squad) does it.

I WOULD INSIST ON A SITE SURVEY IF THERE IS ANY REASON THEY MIGHT HAVE TO CUT A CABINET OR TO VERIFY YOUR ITEM WILL FIT. I WOULD SUGGEST A SITE SURVEY BEFORE YOU DECIDE ON THE ITEM IF A BIG APPLIANCE. THEN ORDER AFTER THE SITE SURVEY.. LEARNED THE HARD WAY...

There were lots of loose ends to figure out. He did the best he could but the wiring layout was complex. So I think we will need some additional input before we start using the wiring.