Customer Ratings & Reviews

Geek Squad member gave advise where to locate surveillance cameras.

Just impressive people. Fast, know what they are doing, and are very kind.

These guys are excellent! Their expertise is outstanding. I will rate them a "10" if that was an option.

James was very helpful and went above and beyond. Very knowledgeable and courteous

The Agent was able to review and detect the problem with my Sonos system right away. He had the parts needed with him and everything is now working fine again.

We have about 25 wires sticking out of our wall and lots of speakers for which we had no idea what went to anything in a newly purchased home and the Geek Squad Agent was extremely helpful letting us know what worked and what was obsolete.

The geeks doing the installation I give 100% How the estimator that’s came to our home, and the personnel at the store really need help with the clerical side of the sale. They didn’t follow through with the estimate as they said they would, and when we called the store they didn’t know what we talking about. The whole store ordeal was very frustrating, it was as thou the right had no idea what the left was doing. I personally wouldn’t repeat this. PS keep your POINTS

these guys are great gave me suggestions I need to set up and go sattelite free

Had One of Geek Squad, Come & Trouble Shoot My Camera’s, Actually Taught Me Some Information On My System, This Tech. Was A Knowledge Technician.

Eliseo & Jesus were excellent, any & every question we had they answered. They were very careful with mounting the TV to the wall. They were pleasant & friendly. Could not have asked for better service.

I had my computer serviced inhouse. I was pleased. My computer was returned promptly. No noticeable problems exhibited after service. I had to make an appointment to get serviced now that we are in a pandemic.

I used this service for estimating the price for setting up a home theatre and rep came saw my basement space and suggested the system to purchase.

The agent made some suggestions we hadn't thought of regarding setting up our current entertainment center. He was very thorough.

I am not sure which visit you are referring to. The Home Theater person was very helpful in my home and so was the TV Sales person at the store

Did a great job installing the wall mount and new TV! Very professional and even helped program everything so I would only need one remote to replace the 3 I had to use before!

The technician Sean was very nice, he connected my tv to the recently purchased Aluratec converter box. Unfortunately he did not connect to wi fi and to closed captioning. I requested a sales person at the store to show me how to connect to wi fi and to cc which he did clearly and patiently . His name is Stan. In spite of following all the instructions I still cannot access closed captioning

Employees were very professional and patiently showed me how to use the tv to get the maximum enjoyment out of it. They mounted my 60 inch Samsung over my fireplace and it looks great!!

Friendly, very informed and willing to provide additional information related to the install.

The Technition new his stuff and was a very good problem solver who came prepared. Polite, communicative, tidy-took his mess with him. A great representative of Best Buy.

Had a tech out to look ar a space that I wanted converted from a microwave oven combo to a double oven combo. They informed me of what I needed to do and to go about it. Also suggested companies to come out and cut the fill in.