Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Site review for potential TV mounting above firepl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very knowledgeable geek squad member explain what was necessary to mount our TV unfortunately we cannot do that because of the electrical work that would be involved
I would recommend this to a friendRated 5 out of 5 stars
Trouble shoot ALEXA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowable and courteous. Problem solved very quickly
I would recommend this to a friendRated 5 out of 5 stars
Site Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called to notify of arrival time & arrived on time as scheduled. Knowledgeable and explained options very clearly with no high pressure sales. Completely satisfied and would highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad member Rick was unbelievably helpful!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad member Rick was unbelievably helpful, professional and considerate. I would absolutely recommend the service to everyone I know.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 4 out of 5 stars
Agent was on time and courteous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was timely, courteous and very knowledgeable but told me he wasn't the right technician for the inwall wiring service I'm in need of !
No, I would not recommend this to a friendRated 4 out of 5 stars
great speakers, little pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers however very little knowledge from best buy on placement of these speakers for Dolby Atmos. It appeared no one had a clear placement for the speakers
I would recommend this to a friendRated 4 out of 5 stars
Great information & a great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two members of the geek squad came and assessed my proposed TV with mount setup & location. I thought they were very informed, helpful and polite. Great job guys!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Site Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squaders did a thorough site survey and provided me with multiple doable and exciting options.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad mounted TV and Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was awesome, took time to teach us how to use equipment, quick, efficient explained what he was doing in understandable terms.
I would recommend this to a friendRated 5 out of 5 stars
Installation and corrections were perfect.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very polite and helpful. They installed everything perfectly. They also corrected the many problems created by Best Buy. Geek Squad gets an A+ Best Buy not so good.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Site Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad team performed a site survey and presented options. Very knowledgeable and courteous
I would recommend this to a friendRated 5 out of 5 stars
Ring Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with a GS installed Ring camera. They directed me to Ring who sent a replacement that is working well.
I would recommend this to a friendRated 5 out of 5 stars
service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not ask for better service. We will be coming into the store to purchase a large 4k tv and have Best Buy install and teach us about our purchase.
I would recommend this to a friendRated 5 out of 5 stars
Superb sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is a superb stereo theatre setup with great speakers//Geek squad is always helpful,polite and courteous
I would recommend this to a friendRated 5 out of 5 stars
remount sounndbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.remounted soundbar to television also subwoofer and secured with tie straps
I would recommend this to a friendRated 5 out of 5 stars
Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great, sufficient, and knowledgeable. Thanks.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very professional & helpful. He did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Love the Geed Squad!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shane came over to access the job and to determine if we would be able to have the TV mounted above the mantel. He was so nice and personable and took the time to explain the job and answer any questions we had.
I would recommend this to a friendRated 5 out of 5 stars
They know what they doing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service haighly recommend to any one need a service they do the job with professionally way
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This guys are very knowledgable they know what they are doing.
I would recommend this to a friend