Customer Ratings & Reviews

The Geek Squad showed up exactly when I was expecting them and gave me great recommendations about solving my home stereo/surround sound issues.

Steven has been totally helpful and had our printer up and running in minutes! He is a great asset to the Geek Squad. We have been very impressed by his expertise.

The agents quickly identified the issue with my surround system and resolved the issue.

Outstanding service by two agents of the Geek squad.

I love installer services! Very supportive and helpful!

Can’t say enough good things about this service. Technician was knowledgeable, courteous, and had a lot of good ideas. The Geek Squad always does a good job for us. Thanks

Was greatly satisfied with the quality of work the two people did installing all our new equipment, very professional We love our new TV, the sound

Love this service provided by Geek Squad as there are knowledgeable and prompt with their service.

The agent came to an assessmnet for free. When we decided to have an installation done the charge was reasonable and the agent was professional and quick.

Great job thanks all t will call anytime need help

The agent was friendly, courteous and knowledgeable. He installed the equipment, explained how it worked & answered my questions.

They came out and set up my surround sound even though I did not buy it from Best Buy and the system is an older model. They gave me options and prices before they started any work.

Agent was knowledgeable, professional, and extremely informative. He set up everything in an easy-to-access manner for my 72 year old father to understand and operate.

The site survey was great. Technician gave some very good ideals. Decided to do some of the job myself and Greek Squad did the other part. Overall I was very pleased.

Quick and easy! One of the best examples of excellent customer service I've ever experienced.

The site surveyor came into our home with all the proper ppe in this covid times. He looked over our existing equipment and answered all our questions to make the installation fast and easy.

They were very efficient, understanding and knowledgeable, Came on time and gave a quick review.

He did good. Figured out what was basically going on in short order.

A geek squad agent came to my home for a site survey. I wanted to confirm the tv mount I was looking at would suffice, and I needed to l ow what size tv would work in my corner installation. He measures and said buy either one because I could always return it. I was hoping for a little more quantifiable solution than that, but it is what it is. He was very polite and timely. There was no charge so I can’t complain too much.

The Geek technicians were very knowledgeable and were able to correct the speaker issues!