Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Install my home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service and very nice install my home theater
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad # one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Informative nice knowledgeable will contact you again when needed
I would recommend this to a friendRated 5 out of 5 stars
Geek squad home advise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt was thorough and informative in advising us on our new equipment purchase installation placement.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was prompt and knew exactly how to fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was prompt and knew exactly what to look for concerning our problem with tv projector,
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad resolved my computer issues quickly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad helped with my computer issues. I recycled my old desktop to Best Buy and they transferred all of my files to a flash drive and instructed me on how to manage those files in my laptop.
I would recommend this to a friendRated 5 out of 5 stars
Thorough explanation on the smart TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only did they install my router, modem, Smart TV, and TV stand, but Dave took the time to explain the options that came with the TV and what options would improve my TV experience.
I would recommend this to a friendRated 5 out of 5 stars
Pro's All Around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great. Did a full assessment for a antenna installation. Gave me both indoor and outdoor options. Very professional.
I would recommend this to a friendRated 5 out of 5 stars
Ring cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike was professional, very patient with all our questions, we felt comfortable having him install our cameras.
I would recommend this to a friendRated 5 out of 5 stars
Colin was very knowledgeable and extremely patient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colin was very reassuring it would be easy to hook-up all my components and program my Harmony remote. He was very thorough explaining things to me, patient, professional, and answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
Cord Cutting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thorough understanding of my situation and the actions I plan to take going forward.
I would recommend this to a friendRated 5 out of 5 stars
Exterior Ring Camera installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent Mounted 4 Exterior Ring Cameras and Solar panels and confirmed operational. Was seamless and quick. Would recommend
I would recommend this to a friendRated 5 out of 5 stars
Bryan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bryan did an excellent job accessing my needs and continued to troubleshoot until any issues were resolved He is the greatest reason I signed up for the geek squad home service
I would recommend this to a friendRated 5 out of 5 stars
Site survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ejike was very knowledgeable and helped us decide what type of outdoor security cameras would be best for us. He was very professional and a pleasure to work with.
I would recommend this to a friendRated 5 out of 5 stars
Tv installation was great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very timely, knowledgeable and professional.
I would recommend this to a friendRated 5 out of 5 stars
Fixing projector filter problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgable and efficient in dealing with our projector problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the bomb !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted, connected along with hiding wires. Then they programmed All remotes and set up screen for easier use. They then taught me how to use everything. Very very helpful
I would recommend this to a friendRated 5 out of 5 stars
Joe and Fabio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joe and Fabio did a fantastic job. They were very courteous, fun and educational. Want them back next time.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad agents are really good at what they do!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very helpful and made sure that everything was connected properly. They figured out easier ways to get this all done more efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Go Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough space to describe the excellence, professionalism, skill, and services of the Geek Squad,
I would recommend this to a friendRated 5 out of 5 stars
These people are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad people are wonderful. In my case they were just so patient and understanding.
I would recommend this to a friend