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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 69 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the heat feature and the tension relief that the Comfort Pro Vibration Neck Massager with Heat provides. However, customers are negative about the vibration and massage capabilities, stating that the vibration is not strong enough and the product doesn't provide an effective massage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 69 reviews
  • Pros mentioned:
    Tension relief

    Rated 4 out of 5 stars

    It really helped the tension in neck and shoulders

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provided much needed tension relief in my neck and shoulders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hot Medics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great decision! Plugged it and it work perfectly neck pain is gone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone with neck problems this is great because of battery power which makes it a great travel item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Exact size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i expects good sounds, and confront to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best out there but the price makes it better

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Nice massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works. Makes my neck feel all kinds of good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome neck massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Borrowed one from family....had to get my own! Actually bought 2 one to gift!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily fits around your neck while laying down. Goes great with TV

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 3 out of 5 stars

    Not as good as a neck rub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok. It has heat and vibration. It shuts of after a set time. It did help relax my neck muscles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for some relief!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both use this for our neck aches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xmas item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister and she loves it alot!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome portable neck massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable neck massager. I usually bring this to my car and use it during break time to relax.

    I would recommend this to a friend
  • Cons mentioned:
    Vibration

    Rated 3 out of 5 stars

    Not enough vibration

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not vibrate enough to provide a good massage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for neck massages and heat does alot. I would recommend for anyone who needs a quick and deep massage on the neck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use when relaxing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat use is when lying down. Cannot use heat without vibration. A little stiff, but hopefully will sqish down. Just enough before I fall asleep.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what you think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t happy to realize that the heat option only works while pugged into an outlet. The reason I bought it was specifically for the cordless option, no where on the box did it say that. I wish I had the box so I could return it. I needed the heat and vibration to both be cordless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massager feels great on neck and shoulders. Downside is you have to hold it in place

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Stress reliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use as a stress reliever and to travel on plane with. It works great

    I would recommend this to a friend
  • Cons mentioned:
    Massage, Vibration

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn’t massage at all. It lightly vibrates and you literally can not even feel it. It made my headaches worse

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Homedics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for sore muscles. The heat feature is a great added touch.

    I would recommend this to a friend
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