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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 69 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the heat feature and the tension relief that the Comfort Pro Vibration Neck Massager with Heat provides. However, customers are negative about the vibration and massage capabilities, stating that the vibration is not strong enough and the product doesn't provide an effective massage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 69 reviews
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    neck massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Helps relieve the stress in my neck. This will get plenty of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    neck massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product for neck massage and I love it. I recommand

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    release your pressure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there are 2 kinds of massage function and it can be heated, very nice

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Helps with shoulder pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heat and vibration helps with shoulder and neck pain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great one....love the way it works . I liked it...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is extremely easy to use and very helpful massage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gift idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift - It can be used by anyone for a little neck relief.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massager is ok and my wife has used it a few times

    I would recommend this to a friend
  • Cons mentioned:
    Massage

    Rated 1 out of 5 stars

    No thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's bulky, uncomfortable loud and doesn't get into the muscle. I would not recommend ir.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not cordless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good the only bad thing about it is that it has to stay plugged in. Your not able to take it anywhere far

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Got this for mother-in-law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother-in-law has fibromyalgia. We thought this might help her. Unfortunately she re-gifted it to a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neck relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of heat but gives some relief to the neck while sitting in the recliner watching the TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Vibration

    Rated 2 out of 5 stars

    Doesn’t vibrate as strong as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t vibrate as strong as you think it would. Ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Relaxing & Soothing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very comfortable and soothing. The cushion is so great that it feels so relaxing. I wish someone could hold this for me.

    I would recommend this to a friend
  • Cons mentioned:
    Vibration

    Rated 1 out of 5 stars

    Noisy neck massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this neck massager at all. Thought the warmth and massage would feel great on my neck after a long day at work, (I waitress), boy was I wrong. The vibration was awful on my ears! It was loud and was too much, too close to my ears. I returned them the next day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Ive had it for 2 years now and no problem at all will probably last 2 more years or more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple & good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good & simple to use I will recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this from my mom for her birthday and she absolutely loves it. She uses it all the time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good if you a horse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The neck massage/heat pad wraps around your neck like a horse collar. It is to bulky and heavy. I have more pain using this product than not using.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great neck massager for the price you just cannot beat.

    I would recommend this to a friend
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