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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 224 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Cordless Shiatsu Massage Pillow with Soothing Heat for its excellent massage and heat features. The portability and cordless design are also appreciated, along with the comfortable feel and reasonable price. The battery life is another positive aspect mentioned by users. A small number of customers noted that the size was not as large as they expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 224 reviews
  • Rated 5 out of 5 stars

    Short term relief from pain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent short term relief from pain. I tried it on my shoulder as well as on lower back. Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Birthday present and this has been a great product since I took it out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sore muscles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my wife and she says it soothes her sore muscles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Here's the rib down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for getting thise kinks out. I do wish the "fingers" were just a bit softer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best and easy massager

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for massage. I regularly use it to relax my muscles after workouts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mmmmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice for the value. Need to move it around every few minutes to be able to get all-over coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pillow and works great. I got this on deal of the day and I am so glad I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...just wish the time could be set instead of only 15 minutes at a time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awwwhhh!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice touch to add a hour of wireless time. My family is certainly enjoying it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the trick but If you don’t lay on it or apply pressure to it it doesn’t work so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HoMedics - Cordless Shiatsu Massage Pillow with Soothing Heat - Grey It was really good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good item for massaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of hurts and so did everyone else who used it said the same thing. 8 people used it and they all said it was uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that the massage experience was uncomfortable for you and the others who tried it. The Homedics Cordless Shiatsu Massage Pillow is designed to provide deep-kneading relief, which can feel intense depending on individual sensitivity and muscle tension.
      We truly value your input, as comfort is a top priority for us. If you haven't already, we recommend placing a towel or soft cloth between you and the pillow to help soften the massage. That said, we understand it still may not be the right fit for everyone.
      If you’d like to explore other options or need help with a return or exchange, our customer support team is here to assist.

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Massage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it. You should definitely buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pillow.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the pressure that this pillow has. It also heats up which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This product works great to relax! I use it before bedtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really helps loosen stiff and sore muscles

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product AND Bestbuy warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pillow came in charged, I gradually drained the battery with use and after charging it overnight I found that the battery was still dead. Tried charging a few more times - nothing, it works for 10 seconds, then it stops. Went to a Bestbuy store, about 20 days after purchasing the product, they won’t take return of a faulty product. However, I had purchased a 2-year warranty with it, but guess what, if I return it under warranty, I have to buy warranty again, so a 2-year warranty is actually only good for a one time ‘fix’. With warranties and service like this it makes a lot more sense to buy this stuff straight from the big Chinese online retail stores. Cheaper and they give more time to complete return if something is wrong.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Thank you for sharing your experience with the HoMedics Cordless Shiatsu Massage Pillow. We’re sorry to hear about the battery and charging issues, and we understand your frustration regarding the warranty process. It sounds like this experience has been challenging, and we apologize for any inconvenience. We aim to ensure that each product works reliably, so please reach out to our consumer relations team at 1-800-466-3342 we’d love to help find a solution that meets your expectations

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice massager. I like to use it for my legs and neck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fiancé loves it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancé to use at night after work!

    I would recommend this to a friend
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