Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $58.99
The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Cordless Shiatsu Massage Pillow with Soothing Heat is awesome because of its massage and heat features. The portability, battery life, cordless design, comfort, and price are also appreciated. However, some customers have noted that the size was smaller than expected. Overall, the product seems to be well-received for its convenience and effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-216 of 216 reviews
  • Rated 2 out of 5 stars

    Returning it after one day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good reviews so what could go wrong?! It turned on and didn't massage the full 15 minutes. It shut off and wouldn't turn on again after I charged it the full length. Pretty disappointed since it was shipped to the store late and I was going to cancel, but it showed up yesterday.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a HUGE fan of HoMedics products usually. This one just wasn't one of my favorites. I did return it, but am going to order the neck & shoulder corded one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Massager

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they should include that weight plays a big part of how the massage will feel. It should no be used while laying down.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kimochi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not bad you know.. but it's also not the most reliable...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shiatsu Massage Pillow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found this item uncomfortable to use. the pad with rollers when pressed against the back was awkward to position. we return the item to the store.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Thank you for sharing your feedback about the Homedics Cordless Shiatsu Massage Pillow with Soothing Heat. We’re sorry to hear that the design didn’t meet your expectations and that it felt uncomfortable to use.

      The massage pillow is designed to deliver targeted relief, but we understand that comfort can vary depending on personal preferences. Your feedback about the positioning and roller pad is valuable, and we’ll be sure to share it with our product development team to help improve future designs.

  • Rated 1 out of 5 stars

    This item is a DUD. Waste of time and money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard and caused more pain than relief. I am a fan of Homedics however this device was a huge disappointment. Not much heat and did not provide comfort on sore neck. Returned the same day as purchased. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the device didn’t meet your expectations and caused discomfort instead of relief. We appreciate your loyalty to HoMedics and understand how disappointing this must have been. Your feedback about the heat and comfort level is valuable and will be shared with our product development team.

  • Rated 1 out of 5 stars

    Very painful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned immediately. Very hard on the neck and not what I thought it would be at all. The mesh is not cushioned there is no cushioning between where the balls are and your neck meats

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great highly recommend for anyone with neck issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money, only lasted a few months.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage unit, not working after 4 months of usage. Only used it 2 times a week. Do NOT buy.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      We're really sorry to hear about your experience. This is definitely not the quality we strive for, and we apologize for the inconvenience. Your satisfaction is important to us, and we appreciate you bringing this to our attention.

  • Rated 2 out of 5 stars

    Nah

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not worth the price and the prongs are very hard and uncomfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good massager!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HoMedics massager for my daughter for Christmas and she loved it. Others in the family used it as well and they all agreed it’s good! I reviewed many massagers and believed this to be a good option. I also wanted a cordless one because it’s easier to move it around. Definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful for its size. It can be a little tricky to get it in the right spot that you want, but does a wonderful job once you do.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent!

    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad that I made this purchase! Definitely one of the BEST products I have experienced. The quality is very sturdy, user friendly and easy to use, and feels better than a real massage! It is portable and you can bring it with you anywhere. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless, portable and good massage pillow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very handy. I had previous model of massage pillow. new model is cordless so that you can use in anywhere. The massage is strong enough.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Massager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like a real massage, gets all the kinks out works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little massager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife to replace her old one. She Loves it!

    I would recommend this to a friend