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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 3.9 out of 5 stars with 431 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers appreciate the added heat and find the massager relaxing at the end of the day. Many users are happy with its effectiveness in pain relief and that it works well overall. However, some users find the vibration to be weak, especially when the massager is operated on battery. Additionally, a few customers mentioned that the massager is a bit heavy and uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 431 reviews
  • Rated 1 out of 5 stars

    Bad Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a headache and made me nauseous after only 20 seconds of use. Vibrates head and is unpleasant.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      We're sorry to hear that your experience with the Pro Therapy Vibration Neck Massager wasn’t comfortable. Everyone’s sensitivity to vibration can vary, and we understand that this may not have been the right fit for you. We appreciate your feedback and will share it with our team.

  • Rated 3 out of 5 stars

    Slight disappointment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good, I love the massager. Only issue is that the heat part only works if you plug it in. It does use batteries, but the heat part doesn't work with the batteries.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives a nice massage on the shoulders and y neck. Difficult to hold it down enough to get a firm massage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom it help her so much she loves it heat feels good on her neck it relaxes her so much I am always thanking Best Buy. My needs are always met when it comes down to Best Buy I will always recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not stay around the neck. You have to hold on to the loops at the end. The heating and massage is ok not very effective. There are better products out there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable massager. Only thing is that you have press it down to get the impact around your shoulders. Love the heat option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I returned it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this massager is not expensive, but the effect is mediocre. I returned it. Not recommended to buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for a mild neck massage. However, you cannot have the heat without the massager. For me, I need heat without the massager which irritates my headache.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice after a stressful day or long day working outside in the winter cold. Provides a strong massage!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good neck massager.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to hold the hooks while this massager is on or lay on it. This would be better if there was away to connect the two ends it would be nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple easy use neck massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a simple and easy to use device.it is pretty light and for that Price.you can’t expect to much from it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heat power is too low and there is no way to turn it on without turning on the vibration motor

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage speeds really did the job the only thing I hate is that it has to be plugged in to use other than that great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good Neck Massager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon my first time using this product it gave me instant relief in my neck and shoulder blades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent neck massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This neck massager has just the right amount of heat to help with the soreness of the neck. It massagers you to where you will feel the difference in your neck once you use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vibrates

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these because they were such a great price. simple operation becomes with heat which is nice. one for me and one for a loved one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neck massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as I thought it would be. It basically vibrated my neck and head rather than massage it. This is going back to bestbuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This neck vibrator is nice to have around the living area. If your neck is a little sore you can pick it up and put it on your neck and continue watching tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just wish the heating feature worked while its only being powered by batteries

    I would recommend this to a friend
  • Cons mentioned:
    Cordless

    Rated 2 out of 5 stars

    okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would have gave 4 stars but it has to be plugged in the whole time your using it.

    No, I would not recommend this to a friend