Customer Ratings & Reviews
- Model:
- NMSQ-217HJ
- |
- SKU:
- 6362500
Customer reviews
Rating 3.9 out of 5 stars with 431 reviews
(431 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the added heat and find the massager relaxing at the end of the day. Many users are happy with its effectiveness in pain relief and that it works well overall. However, some users find the vibration to be weak, especially when the massager is operated on battery. Additionally, a few customers mentioned that the massager is a bit heavy and uncomfortable.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bad Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave me a headache and made me nauseous after only 20 seconds of use. Vibrates head and is unpleasant.
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted .We're sorry to hear that your experience with the Pro Therapy Vibration Neck Massager wasn’t comfortable. Everyone’s sensitivity to vibration can vary, and we understand that this may not have been the right fit for you. We appreciate your feedback and will share it with our team.
Rated 3 out of 5 stars
Slight disappointment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is good, I love the massager. Only issue is that the heat part only works if you plug it in. It does use batteries, but the heat part doesn't work with the batteries.
I would recommend this to a friendRated 3 out of 5 stars
Not bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives a nice massage on the shoulders and y neck. Difficult to hold it down enough to get a firm massage
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom it help her so much she loves it heat feels good on her neck it relaxes her so much I am always thanking Best Buy. My needs are always met when it comes down to Best Buy I will always recommend.
I would recommend this to a friendRated 3 out of 5 stars
Not very effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not stay around the neck. You have to hold on to the loops at the end. The heating and massage is ok not very effective. There are better products out there.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good and portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good portable massager. Only thing is that you have press it down to get the impact around your shoulders. Love the heat option.
I would recommend this to a friendRated 3 out of 5 stars
I returned it.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price of this massager is not expensive, but the effect is mediocre. I returned it. Not recommended to buy.
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice massager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for a mild neck massage. However, you cannot have the heat without the massager. For me, I need heat without the massager which irritates my headache.
No, I would not recommend this to a friendRated 5 out of 5 stars
Comforting Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice after a stressful day or long day working outside in the winter cold. Provides a strong massage!
I would recommend this to a friendRated 3 out of 5 stars
Good neck massager.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to hold the hooks while this massager is on or lay on it. This would be better if there was away to connect the two ends it would be nice.
I would recommend this to a friendRated 3 out of 5 stars
Simple easy use neck massager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a simple and easy to use device.it is pretty light and for that Price.you can’t expect to much from it.
I would recommend this to a friendRated 3 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The heat power is too low and there is no way to turn it on without turning on the vibration motor
No, I would not recommend this to a friendRated 3 out of 5 stars
Good not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great massage speeds really did the job the only thing I hate is that it has to be plugged in to use other than that great product
I would recommend this to a friendRated 5 out of 5 stars
Really Good Neck Massager
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon my first time using this product it gave me instant relief in my neck and shoulder blades.
I would recommend this to a friendRated 5 out of 5 stars
Excellent neck massager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This neck massager has just the right amount of heat to help with the soreness of the neck. It massagers you to where you will feel the difference in your neck once you use it.
I would recommend this to a friendRated 5 out of 5 stars
vibrates
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these because they were such a great price. simple operation becomes with heat which is nice. one for me and one for a loved one.
I would recommend this to a friendRated 3 out of 5 stars
Neck massager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as I thought it would be. It basically vibrated my neck and head rather than massage it. This is going back to bestbuy.
No, I would not recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This neck vibrator is nice to have around the living area. If your neck is a little sore you can pick it up and put it on your neck and continue watching tv.
I would recommend this to a friendRated 3 out of 5 stars
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great just wish the heating feature worked while its only being powered by batteries
I would recommend this to a friend- Cons mentioned:Cordless
Rated 2 out of 5 stars
okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would have gave 4 stars but it has to be plugged in the whole time your using it.
No, I would not recommend this to a friend




