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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 3.9 out of 5 stars with 431 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers appreciate the added heat and find the massager relaxing at the end of the day. Many users are happy with its effectiveness in pain relief and that it works well overall. However, some users find the vibration to be weak, especially when the massager is operated on battery. Additionally, a few customers mentioned that the massager is a bit heavy and uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 431 reviews
  • Pros mentioned:
    Heat

    Rated 1 out of 5 stars

    Vibrates but little pressure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It vibrates but does nothing for a massage. If you want deep tissued or moderate pressure, then this product is not for you. It heats up ok but is very uncomfortable (feels very hard). I would not recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would prefer the power to be in the back center as it takes another 18" out of the reach by charging at the end of the "horseshoe." Otherwise a nice device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a no for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is o.k but it really did nothing to relieve my pain in fact it make me irritated

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 2 out of 5 stars

    Needed more power

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does heat, but the massaging is little more than a vibration. Doesn't really work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very heavy for the size. Heat is barely hot. Probably this would help to relieve the pain because of its weight.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This messager works ok but you have to hold straps and pull them in toward your neck to feel it massage your neck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps relieve, not so comfortable. Does not fit well around neck unless you force it. For the price it’s Ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this product is very good and suitable in the price range for easy and stable use I love this product I will recommend it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I made this purchase. This brand has been approved and go to brand. I look forward to many uses and relaxation!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The placement of the massager is awkward as it lands on the back of my head. It's ok if you lay a certain way.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warning...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this only if you want more pain in your neck than when you starting. It is not soothing or relaxing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work as promised. Vibration was not strong. Did not operate properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gentle, Quiet Relaxing Massage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife and she uses it while she works in her home office, she says it is very quiet and relaxing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neck massage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product doesn't cost much but it still wasn't worth what I paid for it. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Neck massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good I wish it had something to hold it on your neck instead of you holding with your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful for arthitic neck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse has osteoarthritis in his neck which is very painful. This massager helps relax neck/shoulder muscles & lessens his pain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as good as expected but good for the price feel a bit head ache when using but not bad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is uncomfortable, really hard and vibrates lightly. Returning really not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gift for my mother as she like massages. The heating aspect to it is a great addition as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to relieve neck pain and tightness! My second one of these .

    No, I would not recommend this to a friend