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Customer reviews

Rating 3.9 out of 5 stars with 431 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers appreciate the added heat and find the massager relaxing at the end of the day. Many users are happy with its effectiveness in pain relief and that it works well overall. However, some users find the vibration to be weak, especially when the massager is operated on battery. Additionally, a few customers mentioned that the massager is a bit heavy and uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 431 reviews
  • Rated 5 out of 5 stars

    Excellent and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. The ease of use is nice. The only thing I'd like is of the heat option worked when battery operated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a surprise gift for my co-worker and timing could not have been better. He loved it! Gift was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to relieve neck pain and tightness! My second one of these .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and it shows. Rough, rigid vibration. Heating element didn't work with batteries.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Massager

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and always good customer service with Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Not for bigger people

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for small people but not for hefty people.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HoMedics - Pro Therapy Vibration Neck Massager wit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the money I paid. Does its job, my husband uses it quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soothing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loved this. Bought it for her as part of mother's day gifts. Wife uses it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great neck massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son because w all the video game playing he does his neck gets cramped and this has helped

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good idea, poor execution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibration was not especially strong and heat wasn't enough to be relaxing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air fryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Works really well. Would recommend this to all of my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heated neck massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problems with my neck and this neck heat massaging pillow is great. It has really helped.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vibrations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't care for the vibrations but the heating was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager works great when it is plugged in. On battery it is really weak. Overall, not a bad massager.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I suppose for the price. Doesn’t heat up that well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The product is okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it but my husband loved it , for me too stiff and really hard

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Heart day work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really put your muscles at peace. If you have a hard day of work get you one of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massager for neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good does its job it has two levels of adjustment plus another one to heat up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great neck massager

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable neck & shoulder massager. Handsfree to use to relax in comfort.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dies the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great oroduct. I just let it sit in the closet when i should use it more.

    I would recommend this to a friend