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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 3.9 out of 5 stars with 431 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers appreciate the added heat and find the massager relaxing at the end of the day. Many users are happy with its effectiveness in pain relief and that it works well overall. However, some users find the vibration to be weak, especially when the massager is operated on battery. Additionally, a few customers mentioned that the massager is a bit heavy and uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 431 reviews
  • Rated 2 out of 5 stars

    I don't like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I use it , just feel headache...just return it by the way.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe my expectations were too high but the massager isn’t too strong.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No heat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can barely feel the heat. So so for strength of massage

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vibration is not strong. Cant really feel it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heat is not good at all. Vibration is just ok.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT WASTER YOUR MONEY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They heat function stopped working THE DAY after the last date I had to return it. Save your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable, making me feeling headache when messaged. And actually, it doesn't message people's neck. Now I only took it as a pillow as in the airplane.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great guy. We ended up returning. You either have to put batteries in it or plug it in. If it was rechargeable it would’ve been better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Teeth chattering...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess the ol' saying, 'you get what you pay for' is correct... Just a vibrating, teeth chattering device that shuts off by itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst purchase I ever made at Bestbuy. This doesn’t even massage at all. It just vibrates.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only good for vibration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s to much vibration, I couldn’t get it to massage my neck. It makes me nauseous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more based from video and demo but after using it, i felt nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Neck massager

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item the same day, it’s not what I expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products sucks.. it’s awkward and hard, not soothing at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend this Very bad product. I have to return because I bought my self and only I do is lost my time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Neck Massager

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager only vibrates and does not actually massage, Returned back to store the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these they did not heat up and were very uncomfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you paid, its not rechargeable and the quality bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It looked used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was sent from the Best Buy warehouse. It appeared to have been used. I quickly returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning it because I felt more vibration from my cell phone

    No, I would not recommend this to a friend