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Customer reviews

Rating 4.3 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the Shiatsu Deluxe Neck and Shoulder Massager with Heat for its effectiveness in pain relief and relaxation, with many praising the heat feature. They also appreciate its ease of use and massage options. However, some users find it to be too intense or heavy, and a few mention inconvenience due to the corded design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 373 reviews
  • Rated 4 out of 5 stars

    Gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product a lot, and it has been helping with my tight/sore neck issues. Not as easy to use as a chair massager, but gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neck and shoulder massager

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for neck pain, not able to use it for a long time. The option of warm massage is OK.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great massager to release those muscles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this massager works wonder in kneeding your muscles if you ever get tired. Its effective and the design allows you to put your hands in the loops for convenience. you can pull down harder to adjust the intensity of the pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your own little masseuse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! The pressure is perfect and it really works on getting the knots out. If I had to revise something it would be longer handles. Other than that it is perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unfortunate.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am slightly tall 5'3" and my upper torso is more of wider build. So looping my arms into it feels uncomfortable and the massage from the posture felt like it trying to crush my spine\neck. Though it might work better for others. Just not for me unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea or to keep for your own!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother in law for Christmas. As soon as he got it out of the box, it was an instant hit. Everyone was lined up to use it! Makes me want to get one for myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the neck area, decent enough for the back. If you are solely interested in back area - would look for a better option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for a remote massage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use if you want a massage in different places. Not as good as a massage chair, but gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager has done wonders for my stiff neck and shoulders. I bought this item as a Deal of the Day so I saved $50 off the original price. I'm very happy with this purchase and highly recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow real game changer! love how versatile it is. I use it while working at the desk, laying in bed, and on the couch. highly recomended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was needing. Let’s not forget the warmer it comes with. Definitely worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong, deep massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife for Christmas and she seems to like it. Can be somewhat over powering if pressure is applied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome massager!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 1st used my sisters massager. I was in heaven. I then purchased one for my brother and I. It is worth every penny!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it feels strange to put massager on but once acquainted it feels good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR WHAT ACHES!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent ! Love the arm holds that make it very easy to manipulate to place its needed . Like it so well I've bought two as gifts !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Personal Massage Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good personal massage equipment for neck, shoulder, and back. Handles take some getting use to but with practice get easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Massage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son-in-law loves it but is is a little rough on his neck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really deep neck message

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really deep massages! Love it . What I like about this massager is that you can give yourself a great massage without anyone else’s help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well on muscle spasms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this on my neck, back, and legs. I have ongoing muscle spasms and love the fact that I can use it on my legs too. It's very versatile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited to receive this after seeing the reviews but when I tried it I did not like the feel and it actually left my neck aching. Gave it another week and retried on a gentler setting and still did not like it so I returned to store

    No, I would not recommend this to a friend