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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the Shiatsu Deluxe Neck and Shoulder Massager with Heat for its effectiveness in pain relief and relaxation, with many praising the heat feature. They also appreciate its ease of use and massage options. However, some users find it to be too intense or heavy, and a few mention inconvenience due to the corded design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 373 reviews
  • Rated 4 out of 5 stars

    Massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses it a lot. He seems to like it for his neck and shoulders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it. All I was looking for. Would recommend this product to all my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it! We use it every night, will not disappoint. Bought it on sale and with reward points for $27. Great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good, kinda uncomfortable but something to get used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiatsu Neck & shoulder massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. It kneads instead of vibrating & really gets into the tight muscles & also has heat so it relaxes the muscles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this product is great! The Shiatsu setting helps work out some tension in my neck and shoulders , and it works even better with the combined heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neck and Shoulder Massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Used it to relieve my neck and shoulder pain and it was wonderful! Took my pain away with a few uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than our other massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both like this self massager better than the other kind we have that just has a handle. Much more comfortable. The buttons are a bit odd to figure out though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to smooth tired back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great after a hard day's work. Took a little time to get use to moving it around to the right spots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectations. Great product and value. This one is much better than the battery powered options, strong motor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product isn't what I needed for my particular issue. It may be good for someone who just wants a neck massage, but for me it was a little too hard. My neck actually hurt worse after using it. That's not to say it wouldn't be great for someone else, just not for me!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great shoulder massager

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome massager! Love the heat feature for sore muscles!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works wonders. Umtangling the stiffness in and aroumd the neck and shoulder area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hits the spot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager gets the knots in my shoulders. Very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally own all the massage equipments from homedics and hands down this works the best. You can pretty much use it from head to toe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the results. It was like getting a massage by a real person. It relieved the stiffness and pain in my neck and shoulders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clark

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife, she likes to use it on the weekend after a long week of work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very soothing and relaxing massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to relieve neck and shoulder stress and pain. She loved it and now the whole family has been using it. I may need to buy more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjust to hit the right spots. However, controls should be placed in a different location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    relax companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit to use my height and body, i buy again to give to my relatives, good products for home use i'll try foot massage but i still looking reviews before buying

    I would recommend this to a friend