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Customer reviews

Rating 4.3 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the Shiatsu Deluxe Neck and Shoulder Massager with Heat for its effectiveness in pain relief and relaxation, with many praising the heat feature. They also appreciate its ease of use and massage options. However, some users find it to be too intense or heavy, and a few mention inconvenience due to the corded design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 373 reviews
  • Rated 4 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little item and the heating option is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to target neck. I like that I can increase and decrease pressure based on my hand placement in the sling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thomas S

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal of the day and works fine overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something my wife bought and she really loves this product . Excellent after a long day at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a coworker for Christmas and he said it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my arthritic neck pain. Really eases the tense pull from my shoulders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really nice. Love having a plug option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it every other day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pressure, I feel my knots melting away. I would recommend this to anyone looking for a massager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best neck and shoulder massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! Definitely will recommend buying from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy massager

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good to some point. I feel like the rollers on it are to hard and it leaves my back sore the next day. However it does help ease your muscles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of pressure, sometimes a little tough but definitely better than not feeling anything!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Great Now!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for someone else. She did have to return it and get another one. After a week, it did stop. Second one working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed something to work out the kinks! this item did the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works, cable is short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Cable is a bit short though. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Thing Rocks! Would recommend to anybody. This was way better then i though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massager was ok. I think the massage unit is too close to each other from both ends. Makes it difficult to massage certain area of the back and neck. Also seems to be too hard when it massages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome massager!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager has helped my neck tremendously. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exhilarating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was relaxed in exactly 15 minutes.. I love it and my family does too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its okay, should be better for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product does not deliver on expectations i expected more from this product, i think its value is only $45 not $90

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she really likes the way it relieves tension in her neck

    I would recommend this to a friend