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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the Shiatsu Deluxe Neck and Shoulder Massager with Heat for its effectiveness in pain relief and relaxation, with many praising the heat feature. They also appreciate its ease of use and massage options. However, some users find it to be too intense or heavy, and a few mention inconvenience due to the corded design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 373 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager was better than expected. It's heat option is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product. Got it on deal of the day. Would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is so relaxing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massages the entire neck! move it down and works the shoulder blades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift for a person that is exposed all day to stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone who tries it likes it and I tell them to go to Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MsMary

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rollers are very hard on the back of the neck. The overall use of the handles are uneasy to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great on my neck and it relaxes my stressed muscles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for daughter and husband for Christmas ~ they love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really releases stress on shoulders and neck great would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and my wife like it too because everything's awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife likes it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife and she enjoys using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family uses this daily, better than a human hand !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager is powerful when it works. It stopped working only a week after I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used this on a stressful day and man it helped out a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a quick shoulder rub.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a quick shoulder rub. Would make a wonderful gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I'd hoped for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't sit well on my neck....and is a bit too firm as a result

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. and she loves it. Would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It wasn't for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for my shoulders. I ended up returning it because it was hurting my shoulders instead of helping them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pressure and cool and hot function are a bonus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband did not like this product. It worked but would give a headache after and leave some pain.

    No, I would not recommend this to a friend
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