Customer Ratings & Reviews
- Model:
- NMS-620H
- |
- SKU:
- 5033001
Customer reviews
Rating 4.3 out of 5 stars with 373 reviews
(373 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the Shiatsu Deluxe Neck and Shoulder Massager with Heat for its effectiveness in pain relief and relaxation, with many praising the heat feature. They also appreciate its ease of use and massage options. However, some users find it to be too intense or heavy, and a few mention inconvenience due to the corded design.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sit at a desk all day working at a computer and my neck and shoulders get stiff with knots. This helps. I have to be careful, though, because the balls within it are hard, and you have to make sure they do not apply too much pressure.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is very good specially if you can’t go out to a massage therapist. Must be careful when using the heat it feels so good that you won’t realize that you are getting a second degree burn.lol I got burned several times, but still love it, helps a lot with pain.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Helps me a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it at least 3 times a week and it really helps. Easy to use
I would recommend this to a friend Rated 5 out of 5 stars
Great gift for HER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was everything I expected and wanted. I was a little worried because I have tired a few different massagers, but this one is worth the money. It really works your muscles and can adjust the level of pressure based on how you position it. Any wife/mom/sister/ will love it.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this for quite a while now, and not only do I like it, but my whole family and all my guests do as well. Numerous people have bought these after using mine. They are portable, quiet, and easy to place in areas that need a massage.
I would recommend this to a friend- Pros mentioned:Massage
Rated 5 out of 5 stars
Great Messager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Great purchase. Works great. Would purchase again.
I would recommend this to a friend - Pros mentioned:Massage
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for shoulder and neck massage. It is good and relaxing.
I would recommend this to a friend - Pros mentioned:Massage
Rated 5 out of 5 stars
Soothing heat massage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gives complete control over massage and intensity
I would recommend this to a friend - Pros mentioned:Massage
Rated 3 out of 5 stars
It works, but a little rough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This definitely massages, but I wish it would conform to me a little bit better. It's a bit rough.
I would recommend this to a friend Rated 5 out of 5 stars
Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have neck pain this is your solution. This really works.
I would recommend this to a friend- Pros mentioned:Massage
Rated 2 out of 5 stars
Too expensive for an entry-level model.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. Pulling it tight into muscle areas to dig deeper causes it to slow down or stop, so it's best for light massages. The heat seems to go in/out, but maybe we had a bad unit. The corded unit is really inconvenient, so we returned it to purchase a cordless model elsewhere. For $150 or less you can find a cordless brand with much stronger massage action and great battery life.
No, I would not recommend this to a friend Rated 5 out of 5 stars
The gift that is "kneeded" (get it?)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought a cheaper one from Bed Bath and Beyond, but returned it because it didnt have the heat function. Found this at Best Buy and was well worth the extra dollars. My wife loves it!
I would recommend this to a friendRated 5 out of 5 stars
It Works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m shocked at how well this massager works. It gets out the kinks. I like the design because you can massage any place on your neck and back. I convinced someone to try my massager when they had a headache from tight muscles and their headache was gone after 15-20 minutes... bought their own the next day!
I would recommend this to a friendRated 4 out of 5 stars
Better back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This back and neck massager was great for my back, being a 6 foot male i had no issues of getting it right where i needed to. However my wife had a hard time getting it to properly postition on her traps to get the knots out.
I would recommend this to a friendRated 5 out of 5 stars
Great massager
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible design for a small to medium size person. It hits all of my bad spots and has a comfortable hands-free design that doesn't make my relaxing counterproductive like other massagers that stress out my arms trying to hold in place.
I would recommend this to a friend- Cons mentioned:Size
Rated 3 out of 5 stars
Bulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t what we expected.. returned to the store after trying a few times. It was very bulky and not easy to position
No, I would not recommend this to a friend Rated 5 out of 5 stars
works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well if you have a bad back/neck. The heat isn't too hot, the massager works really well. Just be careful not to put too much pressure on it. If you put it on the couch and lean on it or pull it too hard against your back or neck, you will bruise.
I would recommend this to a friendRated 5 out of 5 stars
Massage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this massager for our pregnant daughter-in-law which has neck and back pains she loves it and she uses it twice a day. For the value And the quality this is a great product I recommend it to anybody and everybody
I would recommend this to a friendRated 4 out of 5 stars
Works as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did the trick working a kink out between the shoulder and neck after 3 uses. I like the heat feature and the auto shut off. Only negative I have is that I wish the straps were a little longer.
I would recommend this to a friendRated 5 out of 5 stars
Great massage tool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what the doctor ordered. It's strong and powerful. You can use the straps to pull the massager tighter or closer depending on how much deep tissue massage you want. We use it for shoulders, backs and thighs. LOVE IT.
I would recommend this to a friend

