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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Shiatsu Massage Pillow for its massage quality, heat feature, and ease of use. Some customers feel the massager is too bulky or small, and others feel it is too heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 373 reviews
  • Rated 5 out of 5 stars

    Absolutely Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is amazing. I will buy it again. It does nice deep or light massages on all of your back, you have to raise or lower to where it is needed. I had some serious knots in my upper back, this and a ice pack worked them out completely. Only done side is wear. I will have to replace it with in 2 years, but that is because I lay down on it hard to get a deep massage.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage pillow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this massage pillow for my birthday and I use it everyday!!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great relaxation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great for the lower back the varied choices are great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Relaxing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good. Its like having my own spa. Good for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Not a relaxing massage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager is too bulky and is not relaxing. The lowest setting is harsh no matter how I positioned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good massaging pillow simple i know there's better ones out there but this one is good just to lay on it and have it massaging your neck and back for some type of relaxation

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    too $ for not much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a cheaper one that works better. i bought this because of name brand and the fact it has 4 balls it does move up and down only in circles. and it doesnt have adjustable width so it doesnt get my

    No, I would not recommend this to a friend
  • Pros mentioned:
    Back pain relief

    Rated 3 out of 5 stars

    Great for minor aches!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for minor back pain, but not continuous, severe back pain. Sometimes it turns off on its own.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    For the lower back it’s great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the lower back. Maybe too intense for the neck, but I would never use any device on my neck other than light traction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use this all the time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All these years of having an office job finally kicked in with neck and upper back pain (stiffness). This is works both of those areas. I read you can also use it on your legs. As for me, it really loosens me up. I should have purchases this a long time ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kinda sceptical about shiatsu massage pillow. But nope it gave me some results. Worked out some sore spots i had on my upper back. You just have to position it right to t the relief you're seeking out of it. You cant just lay up against it and expecting it to work wonders. This pillow needs to be positioned properly..

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 3 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you find the right angle for the massage, it works. Usage for a long time hurts

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable, comfortable option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is alright! For the price, it is worth it. A larger one would be more satisfying for back massages but this one does the trick. After a while it gets old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for shoulders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage pillow works well on necks, but shoulders are not as simple. I would suggest a larger massage pad/pillow if you need one for your shoulders.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neck massager for the wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but it was for my wife and she didn't like the hard protruding massagers, even when used with a towel, so I reluctantly returned it and let her buy her own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my pillow. It's really does a great job of relaxing my neck and upper shoulders. The heater is a added bonus to the massage. Lovin it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great. Needs a high back chair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only wish it had a longer cord. Need a high back chair to place it behind neck or upper back area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect if you have a gym buff in the home. I wish it moved a little faster but, it's good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Intense massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massage pillow works well but it can be very intense and needs to be moved around. If you are looking for relief on a specific area this is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loved it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom was in need of a new massager since she had hip surgery a few years back and she has been using this since day 1. Uses it every morning. I would recommend for back & hip relief. So would she :)

    I would recommend this to a friend