Customer Ratings & Reviews
- Model:
- HJ0CESWK7
- SKU:
- 6448259
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the cooling power of this portable air conditioner, saying it cools their rooms very fast. They also appreciate how easy it is to set up and use. However, some customers complain about the noise it makes and the short length of the exhaust hose. Others have reported issues with leaking and defective units, as well as the need to purchase a separate window kit.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not cool. Water drain does not work well.! Easy return
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this ! Our portable air conditoners work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBB0925. We look forward to making this right for you. Thank You !
Cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty good, i have positive experience with this product.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Nic3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great does what it suppose to do. Nice and quiet can complain
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Good Value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the room cool and is relatively quiet. Good purchase. ………
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units make use of dual motor technology making them quieter than most others in the market. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again!
Ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Value dor money and doea wjat it says. Very very useful.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Cooling off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has kept my room nice and cool! Great little unit.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good great great great ……………………:::………………………..
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again!
Leaking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was ice cold for the first few days. After using for a few days the product started to leak out of the sides. The light did not come on to say it was full of water and the water was coming places it shouldn’t.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this portable air conditioner. Sometimes, these units get damaged in transit, and that might explain why it was leaking, without letting out a full water tank alert. Honeywell Portable Air Conditioners are covered by a 1- year limited warranty, which means you could be eligible for a replacement/warranty exchange if the unit is found to be manufactured defective and was purchased new. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0814. We look forward to making this right for you. Thank You !
Buy something else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ac sucks! Not worth the money, doesn’t cool anything like what it claims. I will return it when I can figure how to get it all back in the box. Don’t waist your money on this ac.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this ! Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0705. We look forward to making this right for you. Thank You !
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbh it’s really hard to install plus the window cover it was suppose to come with is too short and therefore, there’s a gap where it’s just the windows’ screen.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this portable air conditioner. The window venting bracket that comes with the unit measures 19.7 inches and can be extended to 38.2 inches. we also sell sliding glass door kits separately, if the size of your windows is longer than this. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please do call us at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at usinfo@jmatek.com, with the reference code number BBA0723. Thank You !
Irritated customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does whatever it wants it beeps constantly it's extremely annoying the the controller doesn't work worth a crap I would not buy it again
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconveience caused to you because of this portable air conditioner. Our units work on self evaporation and do not need to be drained unless working in a very humid environment. The unit beeps to let out an alarm for full water tank. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0920. We look forward to making this right for you. Thank You !
I’ve had more effective box fans
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had more effective box fans. It is effective for about 6 inches around the machine.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this ! Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room.
Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0629. We look forward to making this right for you. Thank You !
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This equipment disappointed me thoroughly. It did not cool the room even after relocating it to a smaller room. Not effective!
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this ! Our portable air conditioners work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0726. We look forward to making this right for you. Thank You !
Returning ASAP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing drains literally once every 4 hours. Awful, the insignia I have hasn’t needed to drain at all since I got it.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this portable air conditioner. Our units work on self evaporation and do not need to be drained unless operating in very humid conditions. Our customer support team will be able to assist and troublshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code numer BBA0619. We look forward to hearing from you. Thank You !
Won’t turn on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pulled it out of the box and won’t turn on. Of course we are in an unusual heat wave and can’t replace it
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear about your experience with this portable air conditioner. Sometimes, these units get damaged in transit, and that might explain why it did not turn on out of the box.
Our units are covered by a 1-year limited warranty. This means you could be eligible for a replacement if the unit is found to be manufactured defective and was purchased new.
Please feel free to call us at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at usinfo @ jmatek.com, with the reference code number BBA0625. Our customer support team will be able to assist you. Thank You !
Not with the hasale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give it a zero if it we're there had to keep emptying water every couple of minutes returned it
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear about your experience with this portable air conditioner. Our units work on self evaporation and do not need to be drained unless operating in very humid conditions. Please feel free to call us at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at usinfo@jmatek.com, with the reference code number BBA0610. Our customer support team will be able to assist you for all your concerns. Thank You !
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2.5 weeks & now no longer returnable to the store. Drips water all over the floor
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this portable air conditioner. Our units work on self evaporation and do not need to be drained, unless working in very humid conditions. Sometimes, these units get damaged in transit, and that might explain why it leaked water. Our customer support team will be able to assist and troublshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0727. We look forward to making this right for you. Thank You !
Leak
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ac leaked from the first day I purchased it no good
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear about the inconvenience caused to you because of this portable air conditioner. Our units work on self evaporation and do not need to be drained unless operating in very humid conditions. This unit should not have leaked. Our customer support team will be able to look into all your concerns and troubleshoot for you . Please do get in touch with us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0415. We look forward to assisting you. Thank You !
Air conditioner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was horrible. I took it back for a refund. Constantly need draining
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear about your experience with this portable air conditioner. Our units work on self evaporation and do not need to be drained unless operating in very humid conditions. Please feel free to call us at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at usinfo@jmatek.com, with the reference code number BBA0604. Our customer support team will be able to assist you for all your concerns. Thank You !
DoNotBuy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!!!you have to empty the water every 30min !! So annoying !!
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear about your experience with this portable air conditioner. Our units work on self evaporation and do not need to be drained unless operating in very humid conditions. Please feel free to call us at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at usinfo@jmatek.com, with the reference code number BBA0611. Our customer support team will be able to assist you for all your concerns. Thank You !