Customer Ratings & Reviews
- Model:
- HRF-ARVP
- SKU:
- 5863801
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the HEPA Air Purifier Filter Value Kit - A and R Filters highly for its impact on air quality and ease of use. Many appreciate the noticeable improvement in air quality and find the filters easy to replace. However, some customers have concerns regarding the filter size and price, while a few have noted an undesirable smell.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Smell
Great filter but not from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have ordered these filters from other vendors without problems but this R filter gave off a chemical/gas like smell when I turned the purifier on. I will be buying these filters from other vendors in the future.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this replacement HEPA filter. We'd like to look further into this. Please reach out to us at SocialSupport@helenoftroy.com for assistance.
Sold Out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Filters, bummer they are currently all sold out and only filter available for my air purifier
I would recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know about anyone else, but I don’t really want to have to cut my own pre filters. I could hardly cut the material, so my pre filter doesn’t really fit well. This was also the only product that I found that had the pre filter for my air filter. Overall, I’m a little disappointed to have to pay so much money only to have to do it myself...
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your feedback. If you are in need of assistance, we ask that you please contact us. We can be reached by emailing SocialSupport@HelenOfTroy.com. Thank you.
Not a Great Best Buy Recommendation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended to purchase with my air cleaner. However, I would have needed to purchase 3 of these to do 2 filter changes in the air cleaner I purchased. Best Buy recommended that I purchase this to go with my new air cleaner.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for taking the time to provide your feedback. We will share this information with our team. If you require assistance with your order, please contact Best Buy directly. If you require technical assistance, please email us at SocialSupport@helenoftroy.com.
Still unopened
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used this product yet the filter that came with machine did not need to be changed.
No, I would not recommend this to a friendToo little
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the air cleaner works well, Honeywell doesn’t sell/Best Buy doesn’t stock the proper filter kit for the machine. Only 2 filters instead of 3 is the best/only filter kit available.
No, I would not recommend this to a friend- Cons mentioned:Filter size
Making stuff up in the chat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are probably great filters - for the correct unit. DO NOT BELIEVE THE CHAT/CUSTOMER service people when they tell you they will work for the 5300 series. They don't.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This doesn't sound right. We'd like to look further into this. Please note, these are the correct filters for model HPA5300 series. For assistance, please contact us by emailing SocialSupport@helenoftroy.com.
- Cons mentioned:Filter size
I ordered this for my HPA300
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The site and box said includes 3 filters but DID NOT! Only 2 of the small square ones and one cut to fit. the HPA requires 3 small filters
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for sharing your experience. We would like to assist you with this. Please contact us at SocialSupport@HelenOfTroy.com. Thank you.
Pre-filter not same as original one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for convenience of all filters in 1 box.. Pre-filter not as thick as the original
No, I would not recommend this to a friend- Cons mentioned:Filter size
Wrong Filters
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not the filters that should go with the unit. Those filters were made for an older larger model that I have.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your feedback. We'd like to look further into this to help determine which filters your air purifier requires. Please reach out to our Consumer Relations team at SocialSupport@helenoftroy.com for assistance.
Not the right filters for my hepa 300
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently Best Buy doesn’t sell replacement filters for my hepa 300 and I had to go directly to manufacture’s website. They should carry replacements filters for all of machines they sell.
I would recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience this has caused. We will share this information with our team. We'd be happy to help you locate these replacement filters. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
Have to cut to fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for the same style as you purchased, this is not it.. You have to cut to fit and it is not as dense as the filter that comes with the original purchase.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for reaching out to us. Please note, these replacement prefilters do need to be cut to size. However, we do have prefilters available that are pre-cut to fit your air purifier. For more information about these prefilters, please reach out to us at SocialSupport@helenoftroy.com.
Quick and easy set up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You just cut the size you need on the carbon filter and thats it! It even comes with the fitting sheet.
I would recommend this to a friend- Cons mentioned:Filter size
Not precut filters
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to cut them to size yourself..... super frustrating.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We appreciate this feedback. We ask you to please contact our team at SocialSupport@HelenOfTroy.com so we can help you with pre-cut options. Thank you.
- Cons mentioned:Price
Expensive filter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive filter. I had it returned because it wasn't needed anymore.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your feedback. We will share this information with our team. If you require assistance, please email us at SocialSupport@helenoftroy.com.
Great for home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it thank you much for having it in stock...
I would recommend this to a friend- Cons mentioned:Filter size
Better options out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The down side to the honeywell air purifiers is the unmatched filter kit. You have to cut the charcoal filter to fit. I found other options on-line that dont require cutting and cost less.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your review. If you require assistance, please contact us at SocialSupport@kaz.com. Thank you.
- Cons mentioned:Filter size
Not up to standards of original pre filter.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The prefilter was so thin it did not stand up by itself. I had to double it to get a good fit.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. We'd like to look further into this. Please email our Consumer Relations team at SocialSupport@helenoftroy.com for assistance. Thank you.
Veryx10 bad quality for A pre filter.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pre filter is very bad quality. It is different from an original one. Do not buy. You will regret.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for reaching out to us. We'd like to look further into this. Please reach out to us by emailing SocialSupport@helenoftroy.com.
Air Purifier Filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the right box for my air purifier. The clerk ordered these the same time I bought the purifier
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your review. We apologize for any inconvenience this has caused. We'd be more than happy to assist you with finding the right filters for your air purifier. For assistance, please email us at SocialSupport@helenoftroy.com.