Customer Ratings & Reviews
- Model:
- RTH9585WF
- SKU:
- 5845300
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the Smart Color Thermostat with Wi-Fi Connectivity, particularly its ease of use and overall performance. Many find the installation process straightforward and appreciate the seamless connectivity and remote control capabilities. The design is also well-received. Some customers have noted concerns regarding compatibility and size.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Couldn't use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old thermostat had two wires, this one needed three. Returned for a refund.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Compatibility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s seems to be a good item but it’s not compatible with every kind of system
I would recommend this to a friendBrand response from Honeywell Support
Posted .Thank you for the rating of our Honeywell - Smart Color Thermostat with Wi-Fi Connectivity. We appreciate the time you took to share your feedback and to give us the opportunity to make improvement for future products. We’ve shared your comments with our Engineering and Marketing teams. Thank you for helping us make the Honeywell better. -Joey
- Pros mentioned:Overall performance
Product specs wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The specs show that the unit is 7.25 inches wide, Height is 9 inches, and Product Depth 3 inches. In reality, it is approximately 4.5 inches wide, and 3.5 inches high. I rated it one star to hopefully get someone's attention to correct the specs, but the unit is truly 5 stars. Had Geek squad install it, took 1/2 hour. Works GREAT!
I would recommend this to a friendBrand response from Honeywell Support
Posted .Hi Bob! Thank you very much for bringing this to our attention, we are working to correct this. Thank you for taking the time also to share your comments about the unit. We are happy to know that you are enjoying your thermostat! Have a wonderful week. - Maria
- Pros mentioned:Remote control
Great Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to control the temperature of my home when I am traveling.
I would recommend this to a friend waste of money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to upgrade but would not work with my system after 6 hoours.
No, I would not recommend this to a friendBrand response from Resideo Team
Posted .Hi Dinosaur, we are sorry to hear about this. We would like to get the details about what you are experiencing and help troubleshooting to make sure that everything is working as intended. At your convenience please contact our tech support team at (800) 633-3991 or send us a private message to our Honeywell Home Facebook account. - Maria
Smart word is misleading for this thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart thermostat is actually not smart , its just that it is connected to wifi. Looks like at the same price google nest provides much better capability. Not happy with the purchase and I was not aware that this is so basic
No, I would not recommend this to a friendBrand response from Resideo Team
Posted .Hi RakeshS, we are sorry to hear about this. We would like to get more details about the features that you are looking for or what you are experiencing with your thermostat. Our tech support team will be happy to help making sure that everything is working as intended. You can contact us at (800) 633-3991 or send us a DM to our Honeywell Home Facebook/Twitter account. - Maria
Disappointing upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of options and features. Touch screen cheaply made. Disappointing upgrade.
No, I would not recommend this to a friendI love this thermostat, but......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get it to sync with my google home device.... no matter what I do.... It just won't. And I'm an IT guy.
I would recommend this to a friendGood for some but not for others.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably a good thermostat, but not for our unit which requires a special one.
I would recommend this to a friendAvoid this one.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat was bought to replace a similar Honeywell that had stopped connecting to WiFi. I wish I had tried harder to find another version of my old Honeywell, this one is terrible. It too looses connectivity from time to time. The main problem I have is that the touch screen is terrible, I have to tap the same spot 4 - 8 times for the thermostat to register the button push. This makes re-entering my 14+ character WiFi password a nightmare. Even just adjusting the temp is easier for me to pull out my phone and use the app than it is for me to adjust the actual device right in front of me.
No, I would not recommend this to a friendBrand response from Resideo Team
Posted .Hi, if you’re still experiencing these issues we would be more than happy to assist in getting this resolved for you. Please feel free to reach out to us on Facebook/Twitter with a private message for support. We look forward to hearing from you soon. -Jim
looked good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.went with another smart thermostat as part of our ecosystem
I would recommend this to a friendgood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very popular probably because good alternative to others in the market right now
No, I would not recommend this to a friendHoneywell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok thermostat Little complicated doesn’t recognize old systems
No, I would not recommend this to a friendEh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty hard to install. Have to have replace wires.
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the fact you have to download 2 apps to get it on wifi.
No, I would not recommend this to a friendGood but could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's a thermostat that works. Feedback and response time could be better. Good for the price.
I would recommend this to a friendIt’s smart
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Research your wiring before you buy this. It’s not Just a simple installation.
I would recommend this to a friend- Cons mentioned:Compatibility
Not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.According to my installer, I was told that this thermostat was not capable to my Heating/ air conditioning unit.
No, I would not recommend this to a friendBrand response from Resideo Team
Posted .Hi MiltonbE, we are sorry to hear about this. We will be happy to recommend you a compatible thermostat. We need to know how many total wires you have and which terminals are being used on your current thermostat. You can contact our tech support team at (800) 633-3991 or send us a Private Message to our Honeywell Home Facebook account. - Maria
Not the Best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work as expected and had to be replaced by another model
No, I would not recommend this to a friendLooks decent. Touchscreen and wifi connection bad.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Devices looks decent and you get everything you need to install it. The touchscreen however is terrible. Especially for todays standards. After taking 2 hours to connect it to my network, it only stayed connected for 2 week before it stopped working,
No, I would not recommend this to a friendBrand response from Honeywell Support
Posted .Hi omacsauce,
Thanks for reaching out with this, when the thermostat disconnects soon after installation, this indicates that your router settings need to be verified with your internet service provider, confirm your 2.4 and 5.0 networks are split.