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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5225 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's minimal noise level, effective cooling capabilities, and overall performance. They also appreciate its ease of use, functional remote control, and space-saving design, which is ideal for small spaces. The oscillation and various speed settings are also well-received. However, some customers feel that the product's price is not justified.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,225 reviews
  • Rated 2 out of 5 stars

    Disappointing product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan was disappointing. It was flimsy/unstable. We returned it.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We apologize for the experience you've had with your Honeywell QuietSet Tower Fan. We appreciate your feedback and we're sorry to hear this fan did not meet your expectations. If you have additional questions or need further assistance, please reach out to our team at SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    does not have much power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not ventilate much but it absorbs cold air from the ac and spreads it to the sides

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high setting is like is low. The only good thing is the little noise.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not what we'd expect from this fan. We'd like to look further into this. Please reach out to us at SocialSupport@helenoftroy.com, so we can help. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Normal fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highest setting isn’t the best and the first two settings are practically the same. Works well but nothing special.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This doesn't sound right. We'd like to look further into this to help. Please email us at SocialSupport@helenoftroy.com, so we can make this right. HoneywellSupportTechnician

  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan is quite but that's about it, power not there. It was not powerful at all. It's a waste of time and money.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We appreciate you sharing your feedback. We are dedicated to providing quality products. Your comment has been passed along to our team for further review. Thank you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it ..for me it didn't throw enough air ,my fan has throw more air.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We’re sorry to hear the Honeywell HYF260W QuietSet Tower Fan didn’t provide the airflow you expected. We understand how important effective cooling is and appreciate your feedback. Please feel free to contact our team at SocialSupport@helenoftroy.com if we can assist you further. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan was working great but one week in i noticed that it would not switch on. As long as i hold the power button it will switch on but as soon as i let go it shuts off immediately.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We’re sorry to hear about your experience with the Honeywell QuietSet Tower Fan. It sounds like there's an issue with the power button, and we understand how frustrating this can be. Please reach out to us at SocialSupport@helenoftroy.com so we can assist you further and help resolve this. Thank you for bringing this to our attention. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Very bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came out broken. I have returned this item the very next day.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We’re sorry to hear the item arrived damaged and that you had to return the unit. If you need further assistance, please contact us at SocialSupport@helenoftroy.com. We’re here to help! HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Not the best advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A/C went down this summer and needed a quick and easy way to cool down whichever room we were in temporarily while we waited for a repairman to come. Due to the advertisement of "cooling options" and "temperature settings", we purchased two fans. Figured out pretty fast in a 90 degree household that it really didn't have any kind of cooling options or temperature settings. It just blew hot air everywhere and we were absolutely miserable. Needless to say, very misleading advertisement. I'm sure they would be great if the room was already cold.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We appreciate you sharing your feedback. This unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room. We have made note of you comments and passed it along. If you have any questions, please contact us by emailing SocialSupport@kaz.com. Thank you. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Average room fan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows decent but not great, doesn’t swivel far, lightweight , isn’t cold at all

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for your feedback. Please note, this fan will circulate the air that is already in your room which will help you feel cooler, but it will not generate cooler air to lower the room's temperature. If you require assistance, please reach out to our Consumer Relations team at SocialSupport@helenoftroy.com, and we would be happy to help. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Oscillating fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet but far too small, not powerful enough to boost air in an average size bedroom.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please reach out to us at SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rattles whenever i turn it on to the point i cant use. i bought it 17 days ago, its past 2 days the return period and now im stuck with this trash. it was cold the past week so i didnt have to use the fan so i wouldnt have known before the return period ended. what a bummer. wish i could post a video of it rattling so people could see and be aware

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for this review. This is not what we would expect from our product. Please contact us at SocialSupport@helenoftroy.com so we can assist you with this. Thank you. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Not great...doesn’t cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan is OK. There are much better options. It doesn’t really make a difference in terms of cooling a room. I would’ve returned but I got rid of the box.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Hello-Thank you for taking the time to write a review. This is not what we expect from our products. A member of our consumer relations team is here to help. Please contact us directly. Our email and phone number can be found in your Owner's Manual. Thank you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Faulty unit... great Best Buy experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy experience was great. Unfortunately I got a faulty product. When you turn on the fan, there are strong smells of plastic. I thought that this was just because it was new but things never got better. It is under warranty. I signed up on the Honeywell website and they are sending me a replacement. Unfortunately Fed Ex has delayed the delivery by a week already. Maybe I can give the new fan a better rating.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for reaching out to us. We're sorry to hear you had this experience, but are happy you were able to resolve this with our Consumer Relations team. We'd like to look further into your shipment for you. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Weak airflow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup; Speed is very low which results in weak airflow

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for your feedback on the Honeywell HYF260W QuietSet Oscillating Tower Fan. We're sorry to hear the airflow didn’t meet your expectations. Please reach out to our team at SocialSupport@helenoftroy.com so we can help look into this further. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Tower Fan HYF290B Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cool enough, I have for more than two week I do not like it.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We’re truly sorry to hear the Honeywell HYF290B QuietSet Tower Fan hasn’t met your cooling needs. We understand how disappointing this must be. Please contact our team at SocialSupport@helenoftroy.com so we can assist you further. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    It rattles more than it moves air.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only ok at moving, but my god is it noisey. Not like a fan noise either, you can hear all of the plastic in this thing rattling while it's one, like all of the screws need to be tightened. If I push in on the sides to push the plastic pieces together it sounds like a normal fan.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We would not expect this fan to make a rattling noise like you have described. We would like to make this right. Please reach out to us by emailing SocialSupport@helenoftroy.com, and we'd be happy to help. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Go Bladeless or Buy A Box Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt even last 24hrs before it started to behave abnormally... when I went to sleep I had the unit set to "Calm", and at 3 in the morning it awoke me making a very loud distressing fan noise. I recommend you save your self some money and buy an old reliable box fan. Words fail to describe how disappointed I am with this product...

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not the performance we would expect from this fan. We'd like to look further into this. Please contact us by emailing SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Decent but didn’t last

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while it lasted. Mine lasted around 9 months. Just stopped working all of a sudden. Regret not buying warranty.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not the longevity we'd expect from this fan. We'd like to look further into this. Please email us at SocialSupport@helenoftroy.com for assistance. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Lacking Power. Standing fans with blades superior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed- limited power. Not effective in cooling area. Returned for model promising more power

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not what we'd expect from this product. If you still have the product or would like some help finding the right fan for you, please reach out to our support team by emailing SocialSupport@helenoftroy.com. HoneywellSupportTechnician