Customer Ratings & Reviews
- Model:
- HYF290BV1
- SKU:
- 12354302
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's minimal noise level, effective cooling capabilities, and overall performance. They also appreciate its ease of use, functional remote control, and space-saving design, which is ideal for small spaces. The oscillation and various speed settings are also well-received. However, some customers feel that the product's price is not justified.
This summary was generated by AI based on customer reviews.
Base problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base for this fan is extremely unbalance and could not stand.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello-We appreciate the time you took to provide a review. This isn't what we would expect from our products and we ask that you please reach out to us directly so we can look into this. We’re here to help. Our email and phone number can be found in your Owner's Manual. Thank you
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely throws any air out not worth the price there's better out there waste of money.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please contact us at SocialSupport@helenoftroy.com.
Bad fan
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. 1 yr later barely moves air. And the motor to oscillate buzzes annoyingly!
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the performance we'd expect from this fan. We'd like to help. Please reach out to us directly by emailing SocialSupport@helenoftroy.com.
Fan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient but not at all what I was expecting. It rattles
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your review. We would not expect this fan to make a rattling noise. We'd love to help. Please contact our Consumer Relations team at SocialSupport@helenoftroy.com, so we can make this right.
Not good for a room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product for a room. Can be used for personal Desk.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your feedback. We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please reach out to us at SocialSupport@helenoftroy.com.
Doesn’t really blow any air
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More like a noise machine doesn’t actually cool anything.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for taking the time to leave a review. Please note, this fan will circulate the air that is already in your room which will help you feel cooler, but it will not generate cooler air to lower the room's temperature. However, we would not expect this fan to be noisy. We'd like to look into this in order to help. Please reach out to our Consumer Relations team at SocialSupport@helenoftroy.com for assistance.
too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.start working good nd it slow down in week and now too slow
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the performance we'd expect from this fan. We'd like to look further into this so we can help. Please contact our Consumer Relations team by emailing SocialSupport@helenoftroy.com.
Im planning to return this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not worth the money I spent. The box fan for $20 out weighs this fan tremendously. Not happy at all.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We would be happy to assist you with a fan that will suit your needs. Please contact us by emailing SocialSupport@HelenOfTroy.com. Thank you.
Not a whole room fan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not cool whole room it’s a personal in your face fan
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any confusion. This unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room. If you require assistance, please email us at SocialSupport@helenoftroy.com.
Low air output
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low air output, high is like low on any other fan.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We would not expect this fan to have low air flow. We'd like to look further into this to help. Please contact us by emailing SocialSupport@helenoftroy.com for assistance.
Better of with a hand fan.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No very good quite but no cool wind. I wish we would have returned this thing!
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any confusion. This unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room. If you would like some help in finding the right fan for you, please reach out to us at SocialSupport@helenoftroy.com.
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This broke within a year. Wouldn't recommend. I still have it just sitting there.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have encountered with our product. We'd like to look further into this. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
Returned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not produce as much air as advertised. Will not purchase again
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please contact us at SocialSupport@helenoftroy.com.
Useless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan is being weak. Even on high you can barely feel anything. It really isn't worth the money.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your feedback. It has been passed along. We ask that you please contact us by emailing SocialSupport@HelenOfTroy. Thank you.
Weak Fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan was not powerful at all, even up close. Ended up returning it.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you still have the product or would like some help finding the right fan for you, please reach out to us at SocialSupport@helenoftroy.com.
- Pros mentioned:Ease of use, Remote control
oMG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG, I was surprised with this fan, very easy to setup, and instructions in box, the fan blows a nice breeze, with different settings, I like all of them especial sleep mode while I’m wide awake, got the white because it was on sale I suppose, the black is also pretty, nice length, doesn’t take up much space, also it does oscillate at a wide range, it also come with a remote control, batteries not included, triple A, really fell in love with the fan
I would recommend this to a friend Was not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. The air flow was to weak.i needed a stronger air flow.
No, I would not recommend this to a friendLooks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but no power, barely blows any air.. I would not buy again.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for sharing your experience. This is not what you would expect from our products. For assistance with your fan concern, please contact us by emailing SocialSupport@kaz.com. Thank you.
Returned due to poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was loud and barely blew air at a good enough strength not worth the price
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello - we appreciate your feedback. If you need assistance, we are here to help. Our email and phone number can be found in your Owner's Manual. Thank you.
Look for a different brand
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan was crappy, didn’t come with instructions so I had no how to set it up.
No, I would not recommend this to a friend