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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1026 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,026 reviews
  • Cons mentioned:
    Drain hose

    Rated 5 out of 5 stars

    Keeps away basement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Wish it wasn't so expensive and that the bucket didn't fill up so quickly, but it definitely keeps the moisture out of the entire basement without trouble and is from a reliable company. I'd recommend this for someone.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Very Happy Honeywell customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic dehumidifier. Makes our 1,400 square foot basement a pleasure to be in during this hot humid rainy summer! So glad I bought this Honeywell from Best Buy I'm using the option to drain this directly into the basement floor drain so, other than the occasional glance, this unit is very independent.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance, Noise level

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works good. its quiet and take the moisture out of the air

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dry and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier is so much better than my last one. It is having no problem keeping up with the access moisture in my basement due to all the rain we have had lately and it is so much quieter than the last one. I don’t need it on the highest setting and it works perfectly in my large basement.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights are really bright and no way to dim, so don’t use in a bedroom. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Product wise good, not impressed with app though

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dehumidifier is good and doing it's job. It's quite enough that we aren't hearing any noise from basement. I'm disappointed with the app, not super user friendly. Still have to figure out how app can push notification on my mobile.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Our customer support team will be able to assist you with the set up of the application. Please feel free to reach out to us at [email protected] or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST). If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Works well. Rather quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is quieter than my previous dehumidifier which worked well for 10 yrs. I have not tried the WiFi functionality yet as it is not a priority for me. I’m in my basement a few times per day to either do laundry or fetch items from pantry so I just check it and empty it when necessary. Another reviewer noted that it is a bit sloppy to empty the bucket into a sink. I agree 100% with this. But my objective was mainly to get a dehumidifier that removed moisture from the air without making much noise. This product delivers on that requirement.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Our customer support team will be abel to assist you with the drainage and other such functions. Please feel free to call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBD0722. We look forward to connecting with you. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Mother in Loudon.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier works swell! We have bought from Department stores and one different kind broke within 1 year and so did the next one. This one is a lot quieter then the others were .It is working well and it takes out the humidity in the large cellar. Glad we bought it from Best Buy!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    So efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great! It pulled so much water from the air, my house is finally under control. I can put it in any room in my house and it’s just as efficient. My house is about 3,300 sq ft, I may get another but I don’t know if I’ll even need it.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quieter than my previous dehumidifier from another manufacturer and reduced humidity very quickly. It’s only been a month, but so far so good. I wasn’t sure how useful the WiFi connection would be, but the ability to remotely monitor the humidity and adjust settings has come in handy.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Cons mentioned:
    Drain hose

    Rated 3 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am shocked this has the Honeywell name on it. The issue we have with it is that if you remove the water tank it continues to drip water all over the floor and doesn't stop. We've had other brands of dehumidifiers (cheaper!) and they stop when you remove the tank.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dehumidifier performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Right out of the box works well. I have a 1700 sq ft basement and its doing the job. Like all these units lets see how long it lasts. The test of time is the real test

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Please feel free t write to us at usinfo@jmatek.com . Our customer support team will be able to look into any of your concerns and troubleshoot for you. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Good dehumidifier, got the basement down fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always run 2 dehumidifiers in my basement, one far left snd one far right. One of them broke down and was replaced by this new unit. All my units display moisture level. After the new unit, I was surprised how low I was able to get the basement. I'm able to get the humidity liw than before. Good dehumidifier.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Cons mentioned:
    Drain hose

    Rated 5 out of 5 stars

    I can breathe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my basement that had a nasty humid smell. It does the job and you can either attach it to a sink or empty the reservoir twice a day. The hose is short so buy a long one if you plan to let it dump the water out. Overall worth the money and it does its job.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. The length of the continuous drain tube is scientifically measured keeping in mind the amount of water it can expel, using the force of gravity. We do not recommend lengthening it. Please feel free to write to us at usinfo@jmatek.com or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST). We look forward to assisting you. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dehumidifier for our basement. Quiet, works quickly, and the bucket is super-easy to remove, empty, and replace. Best of all it actually manages to get the humidity down to 60% and shut off sometimes.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. When the set level of humidity is reached, the compressor of the dehumidifier will shut off. Our customer support team will be able to assist and troubleshoot for you in case of any concern. Please feel free to write to us at [email protected]. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Using it in a storage shed. Humidity went from 70% to 45% in a matter of hours. Has kept a constant 45% since. I’m in humid NC and the shed is not airtight. I use the constant drain connection. I attached my own hose to it, just because it was longer.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. The length of the continuous drain tube is measure scientifically, keeiping in mind the amount of water it can drain, using the force of gravity, and we do not recommend lengthening it. Please feel free to write to us at usinfo@jmatek.com for more assistance or information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 4 out of 5 stars

    De-humidifier works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, just not as big as i actually needed. Stoll does what its supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Amazing to see how much moisture it takes out of the air. Easy to use. I don't use the app much, but a nice option. Works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart App Functionality is Perfect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model based on CR ratings as being a top model. I wasn’t impressed with the continuous fan functionality. However, when I set it up through the app, the main page has a smart icon. I tried that out. This was exactly what I needed. You can program it to turn off (no fan) at 36. Then setup a routine to turn on at 65+. I am using this unit in my main floor where there is a constant humidity issue due to the oppressive humidity outside. For context our house was built in the 1930’s so we have no insulation and constant variations in humidity. My thermostat (a Honeywell) has the same humidity rating and the fan is set on circulation. This allows the humidity and temperature to be relatively constant throughout the house. Plus I get a phone notification when the 1.7 Gallon bucket is full. My parents have gone through 2 GE models so I decided to rely on the CR reliability. So far so good.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Honeywell Dehumidifier-A Winner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Honeywell Dehu, I have previously been loyal another brand, but I had to keep replacing it every 1-2 yrs. So I did my research and this Honeywell kept coming up at the top and so far so good, dropped the moisture level in basement within hours, love it. The reason I did not give five stars is because it has gotten to my set temperature and unit still did not cut off— once it does, it would get 5 stars.

    I would recommend this to a friend