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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1028 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,028 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Amazing to see how much moisture it takes out of the air. Easy to use. I don't use the app much, but a nice option. Works well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet, efficient and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot, humid days are here. This machine makes it lot more comfortable and helps my window units cool more effectively. Runs quiet and no guess work, displays humidity level and when requires emptying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honeywell Dehumidifier-A Winner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Honeywell Dehu, I have previously been loyal another brand, but I had to keep replacing it every 1-2 yrs. So I did my research and this Honeywell kept coming up at the top and so far so good, dropped the moisture level in basement within hours, love it. The reason I did not give five stars is because it has gotten to my set temperature and unit still did not cut off— once it does, it would get 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item work as it should, house was at a high humidity level, after the dehumidifier was on for a 1-2 hrs the humidity levels dropped to 67% humidity which is better than before. another cool thing about the honeywell dehumidifier is that you can download an app called honeywell air comfort and control the level you want to put the dehumidifier and tells you the humidty level through the app. also you can turn it on and off with the app. so if your in the other room you can shut it off with the app. doesnt get five stars because my husband said it doesnt blow his mind, it would if it had lights and touch screen and it has an unrealistic handle when it has wheels.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quieter than our last dehumidifier (different brand) The bucket is more fragile and flimsy. But does a great job getting the humidity out>

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Please feel free to write to our customer support team at usinfo@jmatek.com for more assistance and infomation. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 4 out of 5 stars

    Works as expected. Developed a small rattle though

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it running 24/7 and it hasn't failed. It did develop a rattle whenever the fan kicks on to high. Not a huge deal, but just something to take into account.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Like any other electrical device, this unit will create some sounds when operating due to the powerful machine working to remove the moisture from the air. This is normal sound. Please feel free to write to us at usinfo@jmatek.com for more assistance from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Dry at last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable difference in an old house cellar. Within a day this little machine took that damp feel and smell out of the air. I have it drain directly into the floor sump so there is no need to empty. Wifi connection and app easy to setup.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product to keep humidity low due to my dog having allergies to dust mites and dust mites don’t thrive in lower humidity. Also the house has a fresh smell since using this dehumidifier. Very pleased with this product, easy to use and the app works really well.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Dried out basement, but runs a lot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In recommend - at this point. Very happy with the first month performance. The basement dampness has been eliminated. My only issue is that the unit runs A LOT. I have it set to 50% humidity, but it does not shut down when it reaches that %. I can hit the on/off switch, and it will stop for a while, but once it is running it runs a lot. It must stop at some point, it just does not seem to

    I would recommend this to a friend
  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Honeywell Portable Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Very efficient and quiet while operating in either of its de-humidification speeds. Easy-to-empty water collection pan. Casters and folding handle permit easy movement to desired locations. "Smart" capability not yet evaluated.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Honeywell dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only running for a month, but works great. Wi-Fi feature is a plus since it’s operating in the basement and can check its operation with the app.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works quite well. It was easy to attach a hose so that the condensation would drain directly into the basement sump. It is easy to adjust, either remoting using the app, or on the unit itself.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 4 out of 5 stars

    Honeywell 70 pint dehumidifer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. large collection bin. Seems like a decent quality unit. Gets some ice on the back at times which causes a small puddle on the floor.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Frost may build up on the internal coils of the unit. When there is frost build up, the internal compressor will turn off and the fan will continue to run until the frost has melted. Once the internal coils have defrosted and dried, the compressor or fan will automatically restart and dehumidifying will resume. Please feel free to wrte to our customer support team at usinfo@jmatek.com for more assistance and information. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Works but the fan always run

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as in the title, not sure if this is a defect or a feature.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very quiet, has been in use daily for over a year with zero problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for homes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew my house had this much moisture! It is indeed a must have if you live south of U.S..... infact any where there is humidity above 50%. My friends snatched some from Best Buy after visiting my home and witnessing the deposit of water in the tank of the dehumidifier and gaped when informed that they are moisture pulled out of the air, wall and materials within the house. I have added a second one to cover the upper floor of the house, and my A/C runs less than before, as the home is dryer and cooler quicker than before.Much energy savings Thanks Honeywell.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    New “HoneywellAirComfort” Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to run more quietly than previous dehumidifier that stopped working. App doesn’t control much. Alexa has no voice control for the machine!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with our Honeywell Dehumidifier and we appreciate you taking the time to share your experience with us. Our customer support team will be able to assist you with the set up of the Wi-Fi. Please feel free to call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBD0925. We look forward to making this right for you. Thank You ! JMATEK

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Good product, WIFI a plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WIFI connectivity is a nice plus to manage the dehumidifier schedule. Works well - removes humidity as desired. A little bit of confusion on the rating as a 70 pint, that's based on old standards - be aware of this if comparing.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    save the basement!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very fast! I order this unit at 12 o'clock noon it was delivered at 3:15 pm. The Honeywell dehumidifier was up and running by 4;00 pm. Has been running fine and the basement was saved!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Finished basement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit met all my expectations. It is very quiet and is fantastic at moving the air. I bought it because I have at 1100 ft.² finished basement which was always slightly damp. Now it’s dry as a bone and super comfortable!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK