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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1028 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,028 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.. easy to install. Works well in a small space

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our customer support team will be able to look into any of your concerns and troubleshoot for you. Please do write in to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Excellent performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performer so far the previous other brand died after the return period ended lo this is a good dehumdifier

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great Smart dehumidifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfectly. I like the remote capability of the smart wifi system as well to set and change the levels while im away.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Very Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is working very efficiently, definitely a lot better than the one which it has replaced. The cost of the new dehumidifier was reasonable.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Good dehumidifier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with this dehumidifier for almost a year and then it started running really loud continuously and is no longer shutting off when the desired humidity is reached It may have had something to do with my 5 yr old pressing a bunch of buttons on it. I'm just outside of the warranty period so I'll be purchasing a new one of this same model

    I would recommend this to a friend
  • Cons mentioned:
    Drain hose

    Rated 1 out of 5 stars

    Doesn't work - stuck in warranty death trap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit based on reviews. Specifically for the direct drain feature. This feature DOES NOT WORK. Honeywell provides a 1 m hose that is too short to be useful for most people, but even that hose doesn't drain the unit. Tried the hose from my previous unit (an LG that was a workhorse until it died) to no avail. Additionally, when you remove the bucket prior to it being full, the unit does not shut off, but continues to drip water where the bucket should be. Best Buy only had a two week window for the return (which I wasted trying to make this unit work, since returning takes time) and now Honeywell is supposedly processing a warranty claim, which consists of periodic requests for information "needed" to proceed with the warranty. And this unit was pricier than most. Will update based on how the warranty situation plays out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great humidifier

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use humidifier. Very easy to clean and move around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good so far. I got a great price by choosing open box pricing. It didn't say it was damaged but the wheels were broken and the package wasn't even sealed on the bottom. Not returning it for a broken wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The wifi and app connectivity make it easy to monitor the humidity level of my basement. Can run for days with no issues.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    dehumidifier

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well but VERY difficult to set up, not happy with the hose it comes with. I did purchase a new hose from home depot

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our customer support team will be able to look into all your concerns with respect to installation and other parts. Please feel free to write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Dehumidifier of my dreams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some swampy spots around the house. Really shifted the mood when i got this up and running. Working pretty good.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Honeywell is the only brand you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much. It works with Google home and I couldn’t be happier with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dehumidifier, work perfectly for my basement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had dehumidifier for a month and so far it has worked great. Easy to set up and use. I like you can set the timer for as long as you need it.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Great dehumidifier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier is great, it works way better than the 1 it replaced, & also the 1 on the other end of my basement

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Good Unit.....however

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just being honest, it is a relatively good unit. The only problem I am currently having which just started after 2 years of purchase was the display numbers are kind of squirrely. Possibly a circuit board issue. If you buy one definitely purchase the 4 year warranty.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you have been satisfied with the performance of our Honeywell Smart Dehumidifier. Request you to please get in touch with our customer support team. The team will be able to look into your concern of the display numbers. Please write to us at usinfo@jmatek.com or call us at 1-800-474-2147 with the reference number BBD0604.If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent humidifier works well one downside is that it should be able to be manually programmable 24 hours seven days a week. It can be programmed through Wi-Fi but most people do not have Wi-Fi in their basements where dehumidifiers are mainly placed. All in all a good machine that works well. You can program an automatic off and an automatic on but that to is done daily.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. You are right - you can manually program the unit to turn on and off for a period of 24 hours, but this needs to be done daily. Your feedback about having it for a longer time period of days, is well received by us for product enhancement. Please feel free to write to us at usinfo@jmatek.com for more assistance or information. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Best produc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ir work really good, no problem, it can work with your phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Great dehumidifer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to dry out our den after our hot water heater leaked everywhere & this machine has been working well (after wet vac got the surface water out). Beeps when full.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Honeywell - 70-Pint Smart Portable Dehumidifier -

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this dehumidifier. It pulls the water out & is quiet. does what is needed.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK