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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1028 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,028 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Nice and quiet compared to my old one.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our units make use of dual motor technology, making them quieter than most others in the market. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Works well in basement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this unit for about a month. Started it in the evening humidity was 88% in a 1100 square foot basement. Set it to 40% and the next day my basement was already down to the set point. Worked fast and has held at 40% steady. Very pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using the dehumidifier, has been working fine.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Works, but see review below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It reduces humidity, but (1) it has run continuously from the day I bought it and (2) the meter has read 90 percent humidity from the day I bought it up to this minute even though it reduced humidity to 47 percent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honeywell-Smart WiFi dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is large but easily rolls. After it was taken out of package I was deciding but my husband went down and thought it would be nice to set up. So we now have a unit much larger than we need but it does work nicely. We did not need the WiFi part.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review, Suzy ! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Please do set up the smart features of the unit, and you might start enjoying the convenience. We would love to hear more on how the unit continues to perform for you. Please write in to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    It's great workhorse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were needing for our basement. Works great. Simple set up.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Overpriced for a cheap short-lived product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died (lost coolant pressure) after ~9-10 months of operation over two seasons. It sat undisturbed in the basement and is very clean. It's just poorly made (but it made it past its 1 year warranty) and other budget low-reliability imports are about 30% cheaper.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine; would suggest product to others! worth it!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Runs daily in my basement & has been keeping it dry

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Humidity gone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the basement works wonderful. Fresh

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love My Dehumidifier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure at first that it would be enough but thankfully I was wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick and easy to install in our basement. Has made a huge difference

    I would recommend this to a friend
  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this!! Works wonderfully!! We can already notice a difference!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    70-Pint - WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a unit for an attached garage. The unit is doing a great job!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatest dehumidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to operate and best of all made in the USA

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dehumidifer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. It has worked well. Easy to use.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 3 out of 5 stars

    Not so quiet or easy to position dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power cord is short (about 3 ft) and the continuous drain cord is short (approximately 2ft). This makes it impossible to position unless you have a drain right near an outlet. And the directions state (do not use this appliance with an extension cord). Also, the instructions say to run it on 30% high fan for the 1st 3 days to bring down your humidity. I had to run mine for 8 days before it made a difference in the humidity level. Also, the description says it’s quiet. It is not quiet. If you spend time in your basement, it will definitely be an issue as I can hear it on the floor above where it is positioned. I do enjoy the WiFi feature because I can check and control everything from my phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good customer support

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my dehumidifier in Mayl. It worked well all summer. It crashed in October. Flashing lights, and slow fan speed. I called customer support, they sent me a new one within two weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. I haven't noticed too much of a difference in the room temperature since the dehumidifier blows out so much hot air that it actually feels like it's hotter then before I turned it on. I do feel the difference in the humidity level though.

    I would recommend this to a friend
  • Pros mentioned:
    Dehumidifier performance

    Rated 5 out of 5 stars

    MBAW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works great Best dehumidifier I’ve purchased

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK