Customer Ratings & Reviews
- Model:
- TP70AWKN
- SKU:
- 6398263
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.
This summary was generated by AI based on customer reviews.
Not there yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would have been 5 stars but the humidity reader is always high when the machine is off, then once you start the machine it corrects itself
I would recommend this to a friendBest dehumidifier!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This collected all the water within my room and clears the humidity instantly. The fan sound is low and I love that I can plug it in and it runs itself.
I would recommend this to a friendGood product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the price range. It does a nice job in my basement. I can read and control it from my phone. So far so good going into 2nd summer season.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review, Pete ! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Please feel free to write to us at usinfo@jmatek.com in case of any queries or concerns. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Great little device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works quite well. I bought this device to help get some moisture out of my home. I was surprised at how quickly it started filling up. I didn't realize how much moisture was really inside my house. It has done quite a nice job of controlling moisture in my house.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Cons mentioned:Drain hose
Mrs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had trouble with direct feed connection for supplied drain hose......it leaked so removed it to do direct fill and will dump as needed,
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this dehumidifier. If there are leaks, the Continuous Water Drain Tube and Cap may have loosened and may not be connected properly. Disconnect, replace and tighten again. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo at jmatek dot com with the reference code number BBC0918. We look forward to making this right for you. Thank You !
Honeywell Dehumidifier
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dehumidifier, This is one of the best appliances I have ever owned , constantly removing moisture from my basement. Absolutely recommend
I would recommend this to a friendGood dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works to extract moisture. Did not get the Wi-Fi to work as signal is 2.4 vs 5g. Has not hit the moisture % to shut off even with continuous drain.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. There is a 5% threshold when the desired humidity setting has been reached. The compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will continue to run for up to 3 minutes to cool the motor and will then shut off. Operation restores once the relative humidity is 5% higher than your desired setting. This might explain why the unit has not shut off.
Our customer support team will be able to assist you with the set up of the Wi-Fi. Please write in to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Works great but.............
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but unlike other dehumidifiers we've had, this unit does not turn off when the room gets to the desired humidity level.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. There is a 5% threshold when the desired humidity setting has been reached. The compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will continue to run for up to 3 minutes to cool the motor and will then shut off. Operation restores once the relative humidity is 5% higher than your desired setting. Please feel free to write to us at usinfo@jmatek.com for any further assistance from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
So far so good. Keeps humidity in check.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps humidity where I want it. I like that you can adjust with smart phone and Bluetooth feature. I wish you could set humidity level and it would shut down when achieved. This unit works on timer only.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Once the desired level of humidity is reached, the unit will shut off. Our customer support team will be able to assist and troubleshoot for you. Please call us at [email protected] for any assistance or information. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Instructions outdated but easy enough to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, once we found the instructions to connect it to access the smart features. The booklet included with the box had a QR code to a broken sitelink. Working well.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our customer support team will be able to assist you with ay installation related concerns. Please feel free to write to us at usinfo@jmatek.com for more infomation. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
They backup their warranty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with my dehumidifier. I contacted the manufacture, and they agreed something was not right. In 3 days they sent me another unit. This was awesome, I never expected service like that. The new unit works fine.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We are glad to hear that you were able to get a replacement for your unit. Honeywell Dehumidifiers are covered by a 5- year limited warranty, which means you could be eligible for a replacement/warranty exchange if the unit is found to be manufactured defective and was purchased new.
We're happy to hear you're satisfied with the performance of your new unit. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Great little machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to clear the air because our apartment has very poor ventilation. It’s a small apartment, about 750 square feet, and when we opened all the doors, this thing took care of all of the moisture issues we were having. I would definitely buy it again!
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Sweating ducts
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have insulated ducts for my house AC running within an attached garage. Due to humidity, the ducts were sweating condensation right through the insulated ducts. I put the dehumidifier within the 2 car garage and it solved the sweating ducts problem
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Does the job
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabs plenty of water from the air in my house. Bluetooth connectivity is cool. A little noisy but usually the case with dehumidifiers.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Like any other electrical device, this unit will create some sounds when operating ue to the powerful machine working to remove the moisture from the air. This is normal sound. Please feel free towrite to us at usinfo@jmatek.com for any further assistance from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit seems to work properly, I only wish that the hygrometer was more accurate.
I would recommend this to a friendPerforms well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing so few dehumidifiers now have the option of hooking a drain hose to them. That was the basic reason I bought this unit. So far it has been working continuously with no difficulties. I like the fact that it reports the humidity level continuously on the front where it's easily seen.
I would recommend this to a friendWorks without issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed, and has worked well the first month I've had it. Stuck it in the basement to control humidity, and control it from my phone, with a scheduling feature in the app to save energy.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Dehumidifier that really works GREAT
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier was excellent in keeping moisture down in our full basement area. It stays cool and dark for the most part and we found it to be picking up a odor due to this and no humidity control. This item was the best.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Nice dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and set up, WiFi connection worked great and nice to be able to monitor when gone. Seems to run constantly and never gets below the set threshold though.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. There is a 5% threshold when the desired humidity setting has been reached. The compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will continue to run for up to 3 minutes to cool the motor and will then shut off. Operation restores once the relative humidity is 5% higher than your desired setting. This may explain why you feel that the unit never shuts off. Our customer support team will be able to look into any of your concerns and troubleshoot for you. Please feel free to write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Cons mentioned:Drain hose
When it’s working it’s fine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the compressor turns in it is very loud I have an older LG that had its problems but the tank was huge compared to this unit Will be returning
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for any inconveniences caused to you because of this dehumidifier. Like any other electrical device, this unit will create some sounds when operating due to the powerful machine working to remove the moisture from the air. The unit may sound louder when the compressor kicks in, but it gets steady after a little while. The water tank in the unit can hold a maximum of 14 pints of water. You can set up the dehumidifier for continuous drainage in order to avoid draining it manually. Our customer support team will be able to assist and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0930. We look forward to making this right for you. Thank You!