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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1026 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,026 reviews
  • Rated 4 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine- the WiFi set up was a little challenging but when it was set up works great. Very happy with this machine so far.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our customer support team will be able to assist you with any concerns with respect to the Wi-Fi set up. Please feel free to write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent on my basement now I can see different house without water on walls

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'm giving up on Honeywell resideo products

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an 11 year old mid tier 70pt Frigidaire unit that finally died. That unit wasn't great but it wasn't bad either given the relative price. This unit was double the price, so I expected it to be substantially better. As it turns out, this unit is extremely lackluster especially given it's supposed to be a smart device. First, the setup and control of the device is atrocious. If the unit is "off" the "smart" stuff won't turn it back on. When it's left on at target points, it continues to use full power whether it's just blowing or actively dehumidifying. It doesn't have an on off duty cycle like every other dehumidifier. On top of that this thing is an extreme power hog. It literally doubles my electricity usage! And that's with the AC running during the summer. My old unit was a hog but it only accounted for about 10-20% of my summer usage, not half! Not more than all my other electronics and HVAC systems combined! Just absurd! Needless to say I'll be replacing this next season. This is too expensive to operate when it can't even do a basic duty cycle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as recommended and it works well and literally sucks water out of the air. Can be a bit noisy but not that much. Downside is while sucking out humidity, it does warm the air around it - it emits heat!!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Like any other electrical device, this unit will create some sounds when operating due tot he powerful machine working to remove the moisture from the air. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 2 out of 5 stars

    Doesn’t Last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dehumidifier worked great for two summers and then just stopped working. I expected it to last longer than about 8 total months of runtime.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very food dehumidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked very well. The only issue is the drain drawer can be tricky getting it in and out. Auto shut off feature is great!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our customer support team will be able to assist you with manual drainage and any concerns you may be facing there. Please write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Seems to be a high quality product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past 5 years, I purchased dehumidifiers by GE and Frigidaire. Neither lasted more that three years. I hope I have better luck with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly it was just damaged in shipping (Broken wheel and damaged housing).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good,,as we keep it in our basement,,during very humid weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine is a must have if your place have a lot off moister keeps. keeps my basement comfortable and no smell.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Purchase of a Honeywell Dehumidifier in store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Website showed inventory, sales representative showed us where to find the Honeywell - 70-Pint Smart Portable Dehumidifier in the store, and there was no checkout line. Very good experience. Thank you!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    It does its job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job is a bit noisy, but what do you expect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basement Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for a Honeywell that died after 7 years. This is running in the basement.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review ! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Please feel free to write to us at usinfo@jmatek.com in case of any queries or concerns. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit one month ago and can say that it works well so far. It was NOT inexpensive but fits my need. Setting up the WiFi connection was challenging but that too is working well.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 3 out of 5 stars

    Decent dehumidifier but mobile app is useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent dehumidifier but not sure if the humidistat is accurate because its reading fluctuates wildly. The hose connector is valuable - no emptying the bucket. The mobile app is practically worthless. It only shows reading when the device is on and it feels like it was an afterthought or internal experiment. It is quiet noisy when running.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honeywell is a name brand that I recognize, and it does a great job at taking moisture out of air in my basement. I like the longer warranty compared to others.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Great dehumidifier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps keep the humidity at bay. Helping with the costs and alleviating the energy usage of ac. Great product. Just bulky. But that’s expected

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Honeywell 4000 sg.ft. Dehumidifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit does an excellent job at removing moisture but, cannot get the WiFi to connect

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our customer support team will be able to assist you with the set up of the Wi-Fi. Please write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Honeywell - 70-Pint Smart Portable Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have set my new Honeywell - 70-Pint Smart Portable Dehumidifier at a 45 degree humid level and it has kept my basement at that level ever since I turned it on. Very satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 1 out of 5 stars

    Dehumidifier and Best Buy Disappoints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model a second time after the first one broke down 17 days after the 4 year extended warranty expired. It was acting flaky a year prior as it was shutting off sporadically but I didn’t take it back to the store for a replacement in time. It was too heavy to haul up the basement stairs and I thought it would last a good 5 years as my house is less than half the sqr foot coverage claimed by the specifications. Shame on me to assume that BB would honor the replacement as it permanently stopped working so close to the warranty expiration date. But they didn’t, even after having been a loyal customer for over 20 years. Then Amazon listed the price for $279 for the same exact model this week and BB wouldn’t honor the price match because the manufacturer dropped price and not Amazon. Again letting me down! They wouldn’t reimburse the $69 difference abd recommended I read the fine print in their price match policy! Truly unbelievable and so disappointed with BB again!!!

    No, I would not recommend this to a friend