Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1028 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,028 reviews
  • Rated 4 out of 5 stars

    good but a little bit loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good .. very loud even with night mode on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with this purchase. I can tell the difference in my basement. Very dry and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit one month ago and can say that it works well so far. It was NOT inexpensive but fits my need. Setting up the WiFi connection was challenging but that too is working well.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my basement with the humidity really high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honeywell - 70-Pint Smart Portable Dehumidifier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have set my new Honeywell - 70-Pint Smart Portable Dehumidifier at a 45 degree humid level and it has kept my basement at that level ever since I turned it on. Very satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Great dehumidifier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for a dehumidifier that was recalled. Chose the open box deal and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basement Dehumidifier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for a Honeywell that died after 7 years. This is running in the basement.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review ! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Please feel free to write to us at usinfo@jmatek.com in case of any queries or concerns. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. It is cooler in my house usingthis to pull the water out of the air. 3 plus gallons a day.

    I would recommend this to a friend
  • Cons mentioned:
    Drain hose

    Rated 3 out of 5 stars

    Powerful but needs vertical pump

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without pump you need to always empty the bucket unless you have it in the basement near a drain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job that's intended to do....although I did not hear it shut down after it reached the desired temperature setting...remote control via app is a plus and energy saver certified...

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. There is a 5% threshold when the desired humidity setting has been reached. The compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will continue to run for up to 3 minutes to cool the motor and will then shut off. Operation restores once the relative humidity is 5% higher than your desired setting. Please feel free to write to us at usinfo@jmatek.com for any other assistance or information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 3 out of 5 stars

    Decent dehumidifier but mobile app is useless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent dehumidifier but not sure if the humidistat is accurate because its reading fluctuates wildly. The hose connector is valuable - no emptying the bucket. The mobile app is practically worthless. It only shows reading when the device is on and it feels like it was an afterthought or internal experiment. It is quiet noisy when running.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dehumidifier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honeywell is a name brand that I recognize, and it does a great job at taking moisture out of air in my basement. I like the longer warranty compared to others.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Very good dehumidifier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Honeywell de humidifier has taken the relative humidity in the basement from 85, down to 63 in just a couple of days. It is light and on wheels which make it easy to move around

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Humidifier does the job.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has only been a few months, but this machine really works well. Easy to empty water bin. Wish it came with a longer water outlet hose so I could drain right into floor drain.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. The length of the continuous drain hose is determined keeping in mind the amount of water it can drain using the force of gravity, and we do not recommend lengthening it. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Is the beast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the beast dehumidifier on the words. I’m recommending everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honeywell 4000 sg.ft. Dehumidifier

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit does an excellent job at removing moisture but, cannot get the WiFi to connect

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our customer support team will be able to assist you with the set up of the Wi-Fi. Please write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Great dehumidifier

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps keep the humidity at bay. Helping with the costs and alleviating the energy usage of ac. Great product. Just bulky. But that’s expected

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    works great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine is a must have if your place have a lot off moister keeps. keeps my basement comfortable and no smell.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Good so far!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but it doesn't turn off at anytime. Also, it works great with the app.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. There is a 5% threshold when the desired humidity setting has been reached. The compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will continue to run for up to 3 minutes to cool the motor and will then shut off. Operation restores once the relative humidity is 5% higher than your desired setting. Please feel free to get in touch with us at usinfo@jmatek.com for more assistance. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Great replacement even if not in a pinch

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in a pinch when we desperately needed a replacement as our old one went bad and started leaking. Turned out to be awesome replacement.

    I would recommend this to a friend