Customer Ratings & Reviews
- Model:
- TP70AWKN
- SKU:
- 6398263
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.
This summary was generated by AI based on customer reviews.
Good so far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, but it doesn't turn off at anytime. Also, it works great with the app.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. There is a 5% threshold when the desired humidity setting has been reached. The compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will continue to run for up to 3 minutes to cool the motor and will then shut off. Operation restores once the relative humidity is 5% higher than your desired setting. Please feel free to get in touch with us at usinfo@jmatek.com for more assistance. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Dehumidifier
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job that's intended to do....although I did not hear it shut down after it reached the desired temperature setting...remote control via app is a plus and energy saver certified...
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. There is a 5% threshold when the desired humidity setting has been reached. The compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will continue to run for up to 3 minutes to cool the motor and will then shut off. Operation restores once the relative humidity is 5% higher than your desired setting. Please feel free to write to us at usinfo@jmatek.com for any other assistance or information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Very good dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Honeywell de humidifier has taken the relative humidity in the basement from 85, down to 63 in just a couple of days. It is light and on wheels which make it easy to move around
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Humidifier does the job.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has only been a few months, but this machine really works well. Easy to empty water bin. Wish it came with a longer water outlet hose so I could drain right into floor drain.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. The length of the continuous drain hose is determined keeping in mind the amount of water it can drain using the force of gravity, and we do not recommend lengthening it. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Cons mentioned:Drain hose
Powerful but needs vertical pump
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without pump you need to always empty the bucket unless you have it in the basement near a drain.
I would recommend this to a friend Does the job well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well - hope it lasts longer than a year as the other brand did not.
I would recommend this to a friendDehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this item helping a lot thank for your great service
I would recommend this to a friendDry basement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several different brands of dehumidifiers. This is the quietest. It is working well enough that I have ordered a second one for another area - this time with the pump.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Works ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier did not work as well as the GE dehumidifier I Purchased. While having the ability to control it via an app connected to Wi-Fi it does not dehumidifier as well as the similar size and cheaper priced GE unit.
No, I would not recommend this to a friendWhat a deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Solved musty smell and feel. Best price for a high quality product.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dehumdifier for the price. Large tank means fewer trips to empty. It works well.
I would recommend this to a friendGreat replacement even if not in a pinch
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in a pinch when we desperately needed a replacement as our old one went bad and started leaking. Turned out to be awesome replacement.
I would recommend this to a friendHumidifier review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier works so well to bring down the humidity in my basement. It runs very quietly too.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our units make ue od sual kotor technology making them quieter than most others in the marker. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
This Honeywell unit not quite worthy of its name.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dehumidifier is quiet and seems to do a good job of removing moisture from the air, but it has to unplugged prior to emptying. After removing the bucket, there is then dripping inside the dehumidifier that requires it to be wiped down prior to replacing the bucket. Although this was not the least expensive unit available, we purchased it because of the Honeywell name.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for any inconvenience caused to you because of this dehumidifier. Our units make use of dual motor technology, making them quieter than most others in the market. We are happy to hear that the unit was able to remove the moisture from the area you needed it to. When the eater tank is gull, the unit will let out a beep and stop functions, only to resume operations when the water tank has been emptied. You can set up the unit for continuous drainage in order to avoid manual drainage. When you remove the water tank, there might be some left over water dripping from the insides, and that will need to be dried. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC0712. We look forward to making this right for you. Thank You !
- Cons mentioned:Drain hose
Great dehumidifier, horrible water tank
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dehumidifier, but my water tank developed a split in it after a few weeks and I didn’t realize it. It soaked my upstairs carpeting and went into the floor beneath me causing damage to the ceiling. I currently have the tube running into a water jug. I don’t believe this is a true Honeywell product, I emailed the company that makes it numerous times and they won’t reply to my request for a new water tank. I’ve even offered to pay for it, even though I’ve only had it a couple of months. Not sure what else to do, but Honeywell is a great company normally, but unfortunately the company that licensed their name isn’t as reliable.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this dehumidifier. Our units are covered by a 5- year limited warranty, which means you could be eligible for a replacement/warranty exchange only if the unit is found to be manufactured defective. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST) or wrote to us at usinfo@jmatek.com with the reference code number BBA1001. We look forward to making this right for you. Thank You !
Nice looking, decent unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit, very nice looking but I’m always questioning the advertised sq. Ft. Perhaps I have an extremely humid area but it’s only about 500 sq. Ft and the unit runs almost constantly. It’s not a super loud unit but it’s not ultra quiet (i would give it a B). The WiFi operation instructions isn’t super smooth but you will figure it out. Overall it’s decent.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review and feedback ! Our dehumidifiers work best in enclosed spaces, with all doors and windows shut, not letting new moisture in. You may also need to check for additional sources of moisture in the room. Set levels of humidity may impact why you feel the unit runs constantly. There is a 5% threshold when the desired humidity setting has been reached. The
compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will continue to run for up to 3 minutes to cool the motor and will then shut off. Operation restores once the relative humidity is 5% higher than your desired setting. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC1005. We look forward to assisting you. Thank You !
Dehumidifier
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a great purchase. Keeps my 2500 square foot basement dry.
I would recommend this to a friendHoneywell smart star energy dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality dehumidifier.. does excellent job with moisture control in basement
I would recommend this to a friendMy first dehumidifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. My basement humidity was pretty high. After using the Honeywell's unit it brought the temps down tremendously. Time will tell if it holds but for now I will recommend this unit.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Great design for nonstop dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier works well and has a nicer drain hose than the ones I have used in the past.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!