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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1028 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,028 reviews
  • Rated 4 out of 5 stars

    Easy to use, quick to replace.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weve had to replace it once already, but thanks to the warranty, it was fast and easy.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with our Honeywell Dehumidifier. Our units are covered by a 5- year limited warranty, which means you could be eligible for a replacement/ warranty exchange if the unit is found to be manufactured defective and was purchased new. Our customer support team will be able to assist you for any future requirements. Please feel free to write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 3 out of 5 stars

    Works ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier did not work as well as the GE dehumidifier I Purchased. While having the ability to control it via an app connected to Wi-Fi it does not dehumidifier as well as the similar size and cheaper priced GE unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well - hope it lasts longer than a year as the other brand did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dehumdifier for the price. Large tank means fewer trips to empty. It works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid machinery and easy on the eyes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item required no assembly and had all parts for manual or the automatic drain option. Works admirably you date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Plus i get alerts on my phone when the water tank is full, it has improved my basement air quality hugely.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Honeywell Produce Good Humidifier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product. Only con according to me is small water bucket otherwise its a great product.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. You can set up the unit for continuous drainage in order to avoid draining it frequently. Please feel free to write to us at usinfo@jmatek.com for more assistance and information. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Great dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, large capacity water tank is a plus, and the app makes it easy to change settings and know when the water tank is full.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Great design for nonstop dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier works well and has a nicer drain hose than the ones I have used in the past.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Perfect dehumidifier for damp basements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several ancient dehumidifiers in the past (heavy, bulky). This energy saver dehumidifier works so much better ...it fills twice a day and turns off when full...and quiet

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 3 out of 5 stars

    Works OK

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps my AC in maintaining below 50% humidity. Software was bit hard to connect. Humidity sensor not the best. Overall I think this is about as good as you get for the money. Just remember it is dehumidifier, not for lowering temperature but humidity control. Also the humidity you removed is a trade off for the heat this unit produces to remove moisture.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your feedback. We are happy to hear that you are satisfied with the performance of this unit. When the dehumidifier is switched on, a fan pulls moisture-laden air into the dehumidifier where it passes through dehumidifying coils inside the unit. These coils condense moisture from the air and collect it in the water tank. The dry air is then exhausted from the dehumidifier. The air flows
      through the air vents of the dehumidifier into the room as dry, warm air. Our customer support team will be able to look in to all your concerns and troublsehoot for you. Please call us at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday – Friday, or send us an email at usinfo@jmatek.com, with the reference code BBC0224. We look forward to hearing from you. Thank You ! JMATEK

  • Rated 4 out of 5 stars

    Solid dehumidifier with smart features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be a little noisy randomly but seems to keep up with my 80 year old basement, very happy with my purchase.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Like any other electrical device, this unit will create some sounds when operating due to the powerful machine working to remove the moisture from the air. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    The best Humidifier I have ever seen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to improve air quality in high humidity environments like Florida. Pulls a gallon of water every hour from the air.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this item helping a lot thank for your great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it’s job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job well and has smartphone connection app to keep tabs on humidity, status, fan speed, etc. lt also provides a remote timer and on/off function.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Honeywell smart star energy dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality dehumidifier.. does excellent job with moisture control in basement

    I would recommend this to a friend
  • Pros mentioned:
    Dehumidifier performance

    Rated 3 out of 5 stars

    DEHUMIDIFIER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RUNS GOOD SO FAR. WILL WAIT TO SEE HOW LONG IT LASTS!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review and feedback. We are glad to know that this dehumidifier is working well to remove the moisture from the space you need it to. Our customer support team would love to know on how the unit performs for you. Please do get in touch with us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC1002. We look forward to hear from you. Thank You ! JMATEK

  • Rated 4 out of 5 stars

    You Basement need this 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for a basement doing a good job removing water out the air.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Honeywell dehumidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy store employees were great. Item was packaged well, instructions were good, and it is now doing a great job removing humidity from our basement.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Efficient dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, energy efficient - keeps electric bill in reasonable range, adequate for 1300sqft room. Water receptacle is very thin plastic but has held up after a month of use.

    I would recommend this to a friend