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Customer reviews

Rating 4.3 out of 5 stars with 1028 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,028 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly restored nor.al room temperature would absolutely purchase again!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Best Buy Employee

    Rated 5 out of 5 stars

    This is a game changer

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well. I use it for my upstairs room which was very hard to cool down.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our units work by pulling moisture-laden air, condensing moisture from the air, which is then collected in the water tank. The dry air is then exhausted from the dehumidifier, which flows through the air vents of the dehumidifier into the room as dry, warm air. So the area that is being dehumidified will not very warm.
      If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 2 out of 5 stars

    Never got a chance to use it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only giving it 2 stars because I am not sure if it works or not. It was shipped in the original packaging and somewhere in transit it was dropped and came out of the box. The box was also soaked and unopened when UPS put it on my doorstep. I am sure it would have worked just fine but I was too concerned that it was completely damaged. So, I ended up returning it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Haven’t plugged it in yet, but hoping it performs as expected.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with our Honeywell Smart Dehumidifier. We wiuld love to hear on the how the unit performs for you. Please write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Humid control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be working fine.Abetter operating machine than the GE model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dehumidifier

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. It has all the features I was looking for especially energy savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workes great,

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the dehumidifier for several months now and it has worked great. The app is useful since the dehumidifier is in the basement.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Michael 108

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like its quiet motor when running. The digital display makes it easier to understand amount of moisture in the air

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Wonderful Dehumidifier

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than my last dehumidifier but does a really good job keeping the humidity out during the summer months in my basement.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Good humidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The water drawer is not as big as other 5 star competitors.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. This unit can hold a maximum of 14 pints of water in its water tank. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBD1214. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    HONEYWELL DEHUMIDIFIER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS GIVE MY BASEMENT A MORE BALANCE MOISTURE DURING HOTTER MONTHS - GREAT INVESTMENT

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in our basement to help with excess moisture. In as little as three days it made a huge difference in the air quality. It no longer has a musty smell down stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..it dose a real good job.. it collects tons of water I. The container

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Highly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job but yes yes good job and yes most good things are going well

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Had it for months with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEHUMIDIFIER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS VERY WELL WITH THE HOSE CONNECTED TO THE FLOOR DRAIN FOR CONTINOUS DRAINING. COULD NOT REGISTER THE UNIT.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Please feel free to write to us at usinfo@jmatek.com for more assistance and information. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    Works but loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but it is much louder than the description lets on.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review, Brian! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Like any other electrical device, this unit will create some sounds when operating due to the powerful machine working to remove moisture from the air. Our customer support team will be able to look into it, if you feel it is much louder than a normal device sound. Please feel free to write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Product works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered late. Never opened the box. Returned to local store Very inconvenient. Purchased same item at a lower price from another seller, it is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used about 2 weeks, it's pretty fast on collecting water, took about 6 hours overnight to fill up the whole tank.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 2 out of 5 stars

    Doesn’t Last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dehumidifier worked great for two summers and then just stopped working. I expected it to last longer than about 8 total months of runtime.

    No, I would not recommend this to a friend