Customer Ratings & Reviews
- Model:
- TP70AWKN
- SKU:
- 6398263
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.
This summary was generated by AI based on customer reviews.
Inaccurately measures the humidity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My unit reads 10-15% higher than a few hygrometers I've purchased to check the humidity so it ends up running non stop. Setup was easy and I like that I can check the status in the app.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of the humidstat in the unit. The humidity sensor senses current humidity in the surrounding area. It is normal for a few degrees of variance to the humidity sensitivity from the sensor. Our customer support team will be able to look further into this concern and troubleshoot for you. Please call us at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at [email protected], with the reference code number BBA0715. Thank You !
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ from the git-go. No issues at all.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Perfect unit for dehumidifying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking small dehumidifier to accomplish the job!
I would recommend this to a friendQuiet and effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works great and not loud like our last one.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Great warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for a previous one that broke.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you were able to get a replacement for your unit and that you are satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has the features we need and it helps our sinuses
I would recommend this to a friendWifi feature - forget it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi feature is a total waste - first you go to a download link to get connection info from a special manual - link is dead. After searching and finding it. There's an app to download. App doesn't work unless you register, register never sends a verification code. The rabbit hole goes on and on, you get the idea. I'll see in a few weeks how well the dehumidifier actually works, without wifi. It seems the app does only what the top control does so not much of a loss.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this dehumidifier. All instructions to download the App and set up of the same on your phone are given in the product manual along with the unit. Our customer support team will be able to assit you with the installation of the App. Please do call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBB0608. We look forward to making this right for you. Thank You !
Well packaged!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. I like the numbers displayed on the front!
I would recommend this to a friendWorks as described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues or complaints. The dehumidifier works well.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Clutch in Getting the moisture out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased one of these. No more damp basement.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does a great job. A little louder than I expected.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Like any other electrical device, this unit will create some sounds when operating due to the powerful machine working to remove the moisture from the air. Please feel free to write to us at [email protected] for any assistance or information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Enjoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product I will recommend this item to anyone
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
easy to operate/works very well//quiet running
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like to write but I do like your product.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Removes humidity but noisy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these units, one 8/13/21 and one 9/5/21. This recent unit is extremely noisy which is disappointing because I purchased the identical unit one month earlier at Best Buy and that one is fairly quiet. I do not know if this second unit is defective but I would need to return it to Best Buy to find out. Both remove humidity well. Both do release heat from the top vent. If not for the noise I would rate this 4 stars.
I would recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this dehumidifier. Like any other electrical device, this unit will create some sounds when operating due to the powerful machine working to remove the moisture from the air. Our customer support team will be able to look into any of your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBB1005. We look forward to assisting you. Thank You !
Honeywell 70 pint dehumidifier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, the product creates heat as well as dehumidification. At 40 percent humidity setting I read 92 degrees and 10% humidity at the vent exit. The heat starts as it overshoots to 39% and lower. This usually stops after the display reaches 36% humidity. I find that I need to run my whole house 2degrees lower than normal to compensate for the generated heat. The unit runs 24x7 and rarely turns off due to set level being reached.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this dehumidifier. When the dehumidifier is switched ON, a fan pulls moisture-laden air into the dehumidifier where it passes through dehumidifying coils inside the unit. These coils condense moisture from the air
and collect it in the water tank. The dry air is then exhausted from the dehumidifier as dry, warm air.
There is a 5% threshold when the desired humidity setting has been reached. The
compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will continue to run for up to 3 minutes to cool the motor and will then shut off. Operation restores once the relative humidity is 5% higher than your desired setting. Our customer support team will be able to look into all yor concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBB0905. We look forward to assisting you. Thank You !
not covering even 1700 sq ft properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was advertised as 4000 sq ft but its not doing its job. as soon as i turn on my other dehumidifier upstairs it shows humidity higher than what this device shows so it can not be counted on as a single dehumidifier in the house so its false advertisement
No, I would not recommend this to a friendOpinion still out.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filter broke second time cleaning. Can’t say yet. Waiting on replacement filter.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this dehumidifier. Our customer support team will be happy to assist you with respect to any other concerns, you might face in the future. Please do get in touch with us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC1101. We look forward to making this right for you. Thank You !
It's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is alright. It does what it is supposed to do.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review and feedback, Bill. We are happy to hear that our Honeywell Smart Dehumidifier is working well to remove moisture from the space you need it to. Our customer support team would love to know in detail on how this unit is performing for you, in order to assist you and enhance your experience. Please do get in touch with us at 1-800-474-2147 between 8:30 and 5:30 PM EST (Monday through Friday) or send us an email at usinfo@jmatek.com, with the reference code number BBC0624. We look forward to hear from you. Thank You !
Is Not Very Effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaced a Frigidaire which lasted barely 3 years and was only used during the summer months. It does not remove the moisture as well as the Frigidaire or the Whirlpool which we had prior to the Frigidaire. The lowest we can get the humidity with the Honeywell is 56%. We use it in our basement. We have not had any unit last longer than 4 years. All our units have been very well maintained by us including keeping the filters clean.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for your experience with this dehumidifier. There could be multiple reasons for the unit to function as it should have and our customer support team would like to discuss this in detail with you. At your convenience, please connect with us at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at usinfo@jmatek.com. We look forward to working with you to help make this right. Our units are covered by a 5-year limited warranty which means you could be eligible for a replacement/warranty exchange, if the unit is found to be manufactured defective and was purchased new. Thank you.
purchasing the protection plan is a MUST.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It performed well for 1.5 years but then displayed an 'E3' error, signaling the need for professional repair. The warranty is only 1 year, which is now overdue. I took this as a lesson and opted for a GE model with a protection plan, instead of dealing with the hassles of sending, waiting, paying, and enduring more waiting, which impacted my mental and basement health. It is excessively loud for my furnished basement, making it unsuitable for continuous use. I recommend it for storage purposes, and purchasing the protection plan is essential in this case.
No, I would not recommend this to a friend