Customer Ratings & Reviews
- Model:
- TP70AWKN
- SKU:
- 6398263
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Pulls the humidity out of the air as it should. Worth the price. Great product.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review. Karen! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash .. bad humidity reader , keeps leaking and makes so much noise. Will be returning the item .
No, I would not recommend this to a friendQuality item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item replace the one we had for 12 years hope this one last just as long
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Coils freeze and the product stops working.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coils freeze after 5 months of purchasing. No- it is not cold in my house. Wasted $400 for this? Warranty claim incoming.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this unit. Frost usually appears
on the coils when the dehumidifier has been recently turned on in low room temperatures (usually below 41°F (5°C)). Frost will disappear in an hour or so after the dehumidifier is switched OFF. You may need to check the temperature in the space you are operating the unit in. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0603. We look forward to making this right for you. Thank You !
Dehumidifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Just what I was looking for. I put it in my basement.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Works great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and works great, gets all the humidity out of the room
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
So loud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s extremely loud. There is something rattling in the inside when the dehumidifier runs due to vibrations. The machine pushes out hot air. Doesn’t go below 59% even when running all night. Beyond it all- it is too noisy to get over. Not good for a living space. Will be returning.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this dehumidifier. Like any other electrical device, this unit will create some sounds when operating due to the powerful machine working to cool the space you need it to. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to get in touch with us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0721. We look forward to making this right for you. Thank You !
Not worth the premium price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was very loud did not perform as well as the other cheapo units we bought from amazon
No, I would not recommend this to a friendBrand response from JMATEK
Posted .HI Bill,
We appreciate you taking the time to share your experience with our Honeywell Dehumidifier. We're sorry to hear that this unit was louder than expected. Dehumidifiers do run on a compressor and will make sound when the compressor is on. This unit is a powerful 50pint - 4000 sq ft unit so it may produce a bit more noise than smaller units. If you have any other issues or want to speak to our product experts, please give us a call at 1-800-474-2147 between 9am and 4pm EST Monday through Friday, or send us an email at usinfo@jmatek.com so we can help. Thank you.
Short-lived
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than 2 years. Coils started icing up. Regularly cleaned filter & it's in a heated space so those aren't the issues.
No, I would not recommend this to a friendAvoid like the plague.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last a year. Purchased this on 7/30/21 and it’s malfunctioning. It’s not worth repairing so that’s $300+ down the drain.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this, Anne ! Our dehumidifiers are covered by a 5- year limited warranty, which means you could be eligible for a replacement if the unit is found to be manufactured defective and was purchased new. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0722. We look forward to making this right for you. Thank You !
Honeywell 70 Pint Dehumidifier (Crap)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyday it gets louder! Had it for 3 weeks decided we should exchange it! Best Buy only allows 2 weeks these days. Won't be buying anything from them anymore.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this dehumidifier. Like any other electrical device, this unit will create some sounds when operating, due to the powerful machine working to remove the moisture from the air. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0810. We look forward to making this right for you. Thank You !
Does not cover 4000 square feet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a woke piece of crap. You could put it in a 10 square foot room and it would not help the humidity.
No, I would not recommend this to a friendNot as expected from Bestbuy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received extremely used products,,,,and arrived in a broken box, .....it will be return asap will get a time to go to store,beware buying open box products,
No, I would not recommend this to a friendPower outage when I plug it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always got power outage in the room where I plugged it in. Maybe it was detective.
No, I would not recommend this to a friendxxx
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unable to connect to wi-fi emitting a lot of hot air
No, I would not recommend this to a friendWorks great when it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran continuously from day one. Contacted Honeywell directly about problem and they shipped a replacement the next day. Only asked that I properly dispose of the old unit properly.
I would recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you, and we are glad that you were able to get a replacement for your dehumidifier. Our units are covered by a 5-year limited warranty, which means you could be eligible for a replacement/warranty exchange if the unit is found to be manufactured defective and was purchased new. Please feel free to reach out to us at [email protected] for any assistance or information from our customer support team. Thank You !
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Sept 4, 2020 stopped working 11/19/2020. No, I would not recommend anyone buy this.
No, I would not recommend this to a friendHoneywell Dehumidifier - Bad!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I obtained two (2) of these units. Neither of them worked correctly. I would not take another one.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you due to the dehumidifiers. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA1015. We look forward to making this right for you. Thank You !
Sounds like crap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am just waiting for this thing to die. It sounds like death when the compressor kicks in. Good thing I bought the GS warranty. I was hesitant to buy Honeywell. Wont do it again.
No, I would not recommend this to a friendDoes not shut off when full
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had 2. Both did not shut off when the tank was full.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this dehumidifier. When the water tank is full, the unit lets out a beep and shut down. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0813. We look forward to making this right for you. Thank You !