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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the Power Scrub Deluxe's cleaning performance and ease of use, frequently praising its effectiveness and user-friendliness. Many appreciate the machine's weight and find the price reasonable for the quality. However, some customers point out that the water tank could be larger and the cord is shorter than ideal; a few also reported minor leakage issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,639 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon opening box, (Christmas present), appparently had been opened, returned, or was a floor model. Small scratches, attachments were not in the spots dedicated for them in styrofoam packing, missing one attachment. Not what I expected from a large retailer like Best Buy. Was told will have to call Hoover for issues. :(.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello,

      Please give us a call at 800.944.9200 and our team will be able to assist you further with this unit. Thank you in advance!

      Matt - Hoover Team Hoover

  • Rated 3 out of 5 stars

    Good for new spots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a poor job cleaning set in stains. Very easy to set up and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For basic cleaning this machine is good. This is good for home use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent, but I would prefer to just have a company to come out

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Crystal, We appreciate hearing from our customers and strive to provide the best products possible.
       If further assistance is needed feel free to reach out to us via Facebook or Tweet us @HooverUSA. We’re here for you!

      -Doug, Hoover Customer Care Hoover

  • Rated 1 out of 5 stars

    Leaks cleaning solution

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, just like the title says... Upon the second use of this product, it began leaking cleaning solution all over the floor so the floor gets absolutely soaked. Frankly, this unit is only meant to remove so much water, not massive puddles of it. The cleaning solution is really expensive. I've owned this product for six months and I'm already on my third bottle of cleaning solution because it's wasting an entire $20 bottle with each use.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Czech2400,
      It may be possible that the water or solution tanks are not fully secured, leading to leaking due to an improper seal. We recommend checking to ensure that all tanks are secured and audibly click in to place. If you have checked this already and the issue persists, please contact us by phone at 800.944.9200 with reference to this review and model number. Thank you!
      The Hoover Team Hoover

  • Rated 3 out of 5 stars

    okay carpet cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does a good job cleaning my carpets with 2 toddlers I use it once a week

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hoover Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize it could only use Hoover products when purchased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ************************Grat ***********************

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to, it just takes a lot of work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Carpet cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend it to others. Good buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    No Bueno

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome the first few uses now it's broken. I just missed the return period so I'm stuck with the dud.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Dani,

      Thank you for your feedback on the Hoover Power Scrub Deluxe Corded Carpet Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you!
      Matt – Hoover Team Hoover

  • Rated 3 out of 5 stars

    Good item for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wish they could do more. Glad to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Great machine - easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little machine. It is very easy to use (was up and running in 5-10 minutes after opening the box). The carpets look great after cleaning and even cleaned some problem areas we had been struggling with with our old carpet scrubber. The machine is light and easy to clean/store. The only downside so far is that the tanks are not extremely large, so it is necessary to empty the dirty water tank and fill the clean water tank frequently (average size bedroom took 4 refills/empties). This is a trade-off for having a lighter machine and not really a big deal, but might be something to consider if you have very large areas which need to be cleaned (may want to look at a machine with larger tanks). Overall, very happy with this purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Carpet cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased this to clean my carpet. Used twice first day did my kitchen fairly well second tine was on the family room and very disappointed in the way it clesned

    No, I would not recommend this to a friend
  • Cons mentioned:
    Leakage

    Rated 1 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return because it was leaking on first use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best but gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Git this since it was the newer version of my previous scrubber. I ended up getting my old scrubber fixed. The new 1 didn't scrub or dry that well. Left the floor saturated.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Bigtuna,
      Thank you for your feedback on the Hoover Power Scrub Deluxe Corded Upright Deep Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you!

      Matt – Hoover Team Hoover

  • Rated 2 out of 5 stars

    Not really good for what I paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it clean your carpet? Sure. Does it do a good job? Not really. Did the handle break off after less than a year of use and make me return it and upgrade to a better model? Yup.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the product description was misleading and I thought this was both a deep cleaner to steam carpet and could be used as a regular vacuum so I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as any other home model, but stains still come back and it leaves the carpets soaked!! Swivel brush is useless

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor results don't buy... not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently bought this shampooer and wasn't happy with the results. Wish I could get a refund back. So disappointed with this shampooer.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Susan1974,

      Thank you for your review of the Hoover Power Scrub Deluxe Corded Carpet Upright Deep Cleaner. We apologize that you have been experiencing some issues with this unit, but we are here to help! In order to best assist you, please contact us directly at 800.944.9200 with reference to this review and model number. Thank you!

      Matt - Hoover Team Hoover