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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the Power Scrub Deluxe's cleaning performance and ease of use, frequently praising its effectiveness and user-friendliness. Many appreciate the machine's weight and find the price reasonable for the quality. However, some customers point out that the water tank could be larger and the cord is shorter than ideal; a few also reported minor leakage issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,639 reviews
  • Rated 1 out of 5 stars

    Dont buy it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I maybe used it like 10 times.its heating function never worked. And like a month ago it got broke down. It makes vacuuming sound more than it usual and it does not vacuum at all.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello! We apologize that you have experienced issues with your unit. We would like to help improve your overall experience with this unit and the Hoover brand, please contact us by email at HooverCommunity@ttifloorcare.com. We look forward to hearing from you! Thanks, the Hoover Team! Hoover

  • Rated 1 out of 5 stars

    Brushes stopped spinning.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brushes stopped spinning only after 4-5 times of use. Still in warranty hopefully will be replaced from Hoover.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Acen,

      Thank you for your feedback on the PowerScrub Deluxe. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!

      The Hoover Team Hoover

  • Rated 1 out of 5 stars

    Not for hard floors

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I was shopping, I searched "hard floor" machines. This machine scuffs my floors as the plastic hardware is so low to the floor. It also doesn't suck up debri. It actually blows it away.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Great,
      This unit is actually a carpet cleaner and is not recommended for use on hard flooring. Please contact us directly at 800.944.9200 and we can assist you further. Thank you!
      The Hoover Team Hoover

  • Rated 1 out of 5 stars

    Cheap product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife used it once and it worked good. The second time it wouldn't suck up the water very well because it was losing pressure from the attachment hook up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    QUALITY IS BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoover used to have good quality products and a good warranty. This is the 2nd Hoover product purchased this year and both have not preformed to expectations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Well-designed and well-made machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from Best Buy one month ago. I performed research before choosing this model. The Power Scrub is remarkably well-designed. The separate solution and dirty water tanks can be removed and reinserted in seconds, which makes make the entire process remarkably simple. Machine feels well-made, though relatively lightweight. (I wouldn't want a heavier carpet cleaner). I can remove the Power Scrub from a closet and be cleaning carpets within a couple of minutes. Cleans well. No hassles - It just 'works'. Clean up is a snap.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Has an issue

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has an issue . No rinse . Did not suck the water

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Thank you for taking the time to share your feedback. We apologize you are having issues with your Power Scrub Deluxe Corded Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team Hoover

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Awesome rug scrubber

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third rug scrubber and I think I finally found one I love. The only complaint I have is I wish the tank was bigger, however it works very well and cleans my carpets better than the other two models I've tried

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    WORKS LIKE A CHAMO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight , easy set up ,cleans deep removes almost all the water normally left behind , easy change out and quick and easy clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great results

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this two weeks back and have used several times. It does a great job and very easy to use. I am amazed at how much this machine picks up at each pass. Trying to extend lifetime of carpets in house I just bought and this is worth every penny.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s making a weird sound and will be returning it. I hope it’s just a defective one.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Aubrey,
      In order to better assist you and understand the issues you are experiencing with this unit. Please contact us directly at 800.944.9200 and we can assist further!
      The Hoover Team Hoover

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Disturbingly good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today we discovered that our ancient Bissell has not had the brush rotating in the 5 years we have owned it; it's a miracle it was cleaning at all. We decided it was time to replace it. A quick look at Bestbuy.com showed that this Hoover was the favorite, and I can see why. I just spent the past hour shampooing a small 70 sq ft area and it kept producing brown water in the tank. I had no idea our previous carpet cleaner had left so much behind. I never did get the waste water to come up clear, but our carpet looks the best it has since we had the carpet installed four years ago. This cleaner cleans like crazy. I have only had the unit for a few hours but it is so good, I had to comment. The Good: * Cleans like I have never seen * Seems to like a little Oxiclean in the clean water tank (which I prefer to shampoo) * Light and easy to navigate * Nothing dangling off the side (hoses, attachments) allows for cleaning down the edge of walls without scoring the drywall * Cleans like crazy The Not So Good: * No indicator for when the clean water tank runs out, or the soap runs out or the dirty water is full and it has disabled the suction * Sails through water -- I was filling and emptying tanks every few minutes Did I mention that this thing cleans like crazy?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Loved the clean floors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Hoover power scrubb and got it home and it was amazing how easy it was to put together and use right away..Picks up the dirt really nice and the separate compartments for the wash and water makes it great to work with. I recommend to anyone who loves easy and do it now items.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hoover Sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing handle bolts at installation unit not operational.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Please contact us by phone at 800.944.9200 and we can assist you further!
      The Hoover Team Hoover

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom has been complaining about her carpets being dirty and she is tired of paying for someone else to come into her house to clean them. Her apartments use to pay for carpets to be cleaned when your lease is renewed, but they no longer do that so she had been talking about buying a carpet cleaner for herself. I decided to buy one for her since she has been talking about it and still had not bought one. This product had great reviews and was being sold a great price so now my mom has her own carpet cleaner that can used when she wants and for what areas she wants and of course I am the one cleaning her carpets since I am such a wonderful daughter. =)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Does What its Suppose to do.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for must part. Price is okay considering its cheaper than alot of other carpet cleaners. Only problem I have is that the tanks for solution, dirty & clean water are small which causes you to have to change out alot. About 7-10 stokes on carpet will have you changing either dirty or clean water (always at different times). I found it best change both when 1 caused you stop. I do like the fact it lets you know when your full of dirty water and wish it did the same for clean water.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good carpet washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its simple to set up and works really well. I plan to use this washer every month. It takes away so much dirt off of the carpet which is not possible to clean with a dry vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Pretty Good Home Use Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I am not sure you could ask for much better. Easy to use and works well. Does take a couple passes but not an issue for me for a product in this price range.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great rug cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as expected. I paid way to much for this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome affordable cleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a sale I couldn't pass up. I have 3 boys and a husband that works on a dirty freight dock. Lots of nasty dirty grime on our carpets, plus lots of juice spills. This carpet cleaner was very easy to setup. Only 2 screws for the handle. Comes with a small bottle of cleaner. Enough to clean half of my small living room. So make sure to purchase a big jug to get started. Very easy to setup. Just fill with hot tap water in one hole. Cleaning solution in the other. Everything is clearly labeled and fool proof. This cleaner picked up so my grossness, I am a very happy mom. Now my kids can play on the carpet and I can feel better knowing it's clean. I had to refill the water tank about 6 times for my small living room. Refilled the solution only twice. I emptied the dirty water 4 times. But it was very simple to do, not a big hassle at all. The cord is just right for my small apartment. Everything was simple to take apart and clean. Even the brush part. Only thing I wish it came with is a little tool to pick the lint out of the brush bristles. But used a toothpick and bobby pins so it just took a little effort. I'm very happy with this cleaner. It was so satisfying seeing the dirty water pour down the drain. You need to invest in this.

    I would recommend this to a friend