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Customer reviews

Rating 4.5 out of 5 stars with 2639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the Power Scrub Deluxe's cleaning performance and ease of use, frequently praising its effectiveness and user-friendliness. Many appreciate the machine's weight and find the price reasonable for the quality. However, some customers point out that the water tank could be larger and the cord is shorter than ideal; a few also reported minor leakage issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,639 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does the job, and then some

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am very impressed with this product. I am a multiple pet owner, so of course my carpet is always filthy. I would do spot-cleaning almost every day and was getting tired of it. This deep cleaner actually removed some old pet stains that spot-cleaning didn't completely eliminate the first go 'round. But I was completely sold when I went to empty the dirty water tank. The water was so filthy it was almost black, just from using it on a few high-traffic spots. It was gross, but impressive! As others have mentioned, the dirty water tank fills up quickly. I was surprised, because the tank itself is rather large. This must be to allow for splashing during suction because it takes a very small amount of water to be considered "full". And once the tank is "full" suction stops automatically. This is especially inconvenient when you're in mid-spray and your carpet is wet. But I'm willing to overlook this minor inconvenience because if how well it performs. Hoover products have always served me well, and this one is no exception. Highly recommended for pet owners.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    broken handle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shampooer cleans much better than the Bissell that I had previously. However this is the second one that the handle broke off. There are only 2 little screws that hold it on. Both times the small plastic area around the screws cracked and broke off. This is a poor design.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi beckyb! This shouldn't have happened with your Power Scrub Deluxe. We want to help. Please email [email protected] for further assistance. -Giselle Hoover Customer Care Hoover

  • Rated 5 out of 5 stars

    Tremendously Impressed!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up today at my local Best Buy. Had it out of the box and running in about 5 minutes. I cannot tell you how impressed I am with the cleaning abilities of this machine. I knew our carpets were in desperate need to cleaning. To be honest, I may still have them professionally done, but at least now I will not have to hang my head in shame at having anyone else see the FILTH that came out of our off white berber carpet!! You do have to be PATIENT. And you do have to buy cleaning solution. I was only able to do about 1/4 of our small living room with the 16 ounce bottle included in the box. But again, our carpeting was very dirty. I just realized that i has been 11 years without steam cleaning. Not good..... But like I said, patience is key here. Clean each section for as long as it is needed. If the extracted water is still brown (or black like it was when I started), you need to keep cleaning. Rinse twice as long as you think you need to so as to remove all residue. Don't stop until the water is fairly "clean" looking. Empty the tank, and then continue to go over the carpet in little "pulses" to extract as much of the water possible. If you do this you will be happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good and light weight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for an easy to use carpet cleaner. I had professional cleaners come in by the carpet would take 3 days to dry which meant they did not pull enough water out after cleaning. I like this hoover because I can control the amount of detergent to put in. I usually cut the amount in half. I can control the amount of water put on the floor for rinsing. I also can control the amount of time I put into extracting the water on the floor. Floors came out very nice. The dried quickly when I took the time to pull up the water well. Also it is very easy to set up and use which means I don't have to do the whole house at one time. I can do it in sections which makes the whole job less daunting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome at removing stains and water afterwards!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Effectively removes stains when you let the scrubbers work the specific area. Also does a great job of removing the dirty water afterwards. Easy to empty exhaust into the toilet and flush. Also easy to fill intake container with steamy hot water from the sink. I recommend getting a really good shampoo and take your time. It will stop sucking up water once the bottom container is full so thats a good feature. Simply empty and resume with fresh hot water. Once you have scrubbed the carpets thoroughly you should rinse and repeat in the opposite direction. Have fun ... I had a blast !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is a beast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pretty much used this to remove the water from the carpet, let me explain what happened. Our bathroom sink overflowed into our bedroom carpet and the Hoover was able to remove most of the water that the carpet absorbed. It made the job a lot easier.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome product. Worked exactly as it should.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. I have 3 boys who eat all over the house and there were stains and crusty spots everywhere. The powerscrub got rid of most of the stains on the first pass. The included tools allowed me to get the other stains out. The rinse cycle helps to keep the carpet fluffy instead of crunchy like it is when you use some carpet cleaners. I don't normally review but i had to let people know how awesome this product is.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Alright for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This carpet cleaner does a good job. Easy setup, easy to use, and easy to clean. Most stains will come up easy. Only reason for the 4 star is the spraying mechanics. Easy fix was getting used to using it. Overall good carpet cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    Works fine but leaking at the dirty water tank

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to install. The water tanks are easy to load and unload. It cleans and sucks the water very well. The clean water tank seems to be small so I have to re-fill the water quite often. That is a little inconvenient but acceptable. One thing a little bothering, the dirty water tank is leaking for the top cover. The water leaks when trying to pour the dirty water from the top hole. The seal ring (rubber material) does not seal well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Price and performance A+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched, read then found this in stock and on sale < 50 bucks price was 129 plus tax. Setup took 10 Mins with-in 20 mins I was cleaning. My daughter plays sport, her carpet felt dirty but looked clean which is the reason I purchased. Wow I made one pass and the reservoir was DARK BROWN excitement it and started cleaning a sofa and chair with its hand tools, spent 4 hours cleaning I was on a mission. It didn't take long to dry and everything looks fresh and felt clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ssoooooo much better than Bissell cleaners Needs to have longer power cord to allow for larger roomd but love the machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    It gave an amazing clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clean was pretty good and dried very fast, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bough to save expense on carpet cleaning often since we have pets. This blew our minds with how much it picked up and how clean it got the carpets. Even har to clean carpet like burber! GREAT BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is that I did not purchase a carpet shampooer before the age of 63 but finally decided yesterday to buy this one after it getting 4.5 stars. I used it today on an area that it very high traffic both human and animal kind. I love the ease of putting it together & using it. I don't understand why the 'solution' bin does not hold a lot of solution but for the small job I did today it didn't run out. I read that some people just use hot water to clean carpets so the hot water in the rinse bin will do the job. Someone reviewed it was a little heavy but I don't feel it is. I'm giving it 5 stars as I see no downfalls at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Loving it so far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used this on all my carpets, and for my car interior. It works amazing, and I have had great results so far. Would definitely recommend! Make sure you read instructions first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic carpet cleaner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Regina Steam Cleaner (remember those?) just wasn't cleaning well anymore. I have 2 dogs and 2 cats and my carpets needed a good cleaning. I have a Hoover Wind Tunnel, which I love and researched the Hoover Power Scrub online. I read the reviews and felt very comfortable with my choice for purchase. I purchased it at BB, and after using it for about a third of a room it no longer was extracting water. I did everything recommended to get it to work to no avail so I returned it to BB the next day with no problem and got a replacement. I completed my carpet cleaning and I am VERY satisfied! There was so much yucky, dirty water in the reservoir so I know it was cleaning deeply. I can't believe all that dirt was in my carpet. So although I did get one that did stop working the first time, I still feel it is a superior product. I'm comfortable with the Hoover brand and highly recommend the Power Scrub. I had read a review where someone was disappointed because their carpet wasn't "sock dry" as described. I don't recall reading that description for the power scrub. Unless you have blowing heated air in the Power Scrub you're not getting a carpet to dry that quickly, so don't expect it. It is merely damp, but it does dry quickly. The extractor does a really good job getting the water out of your carpet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t as good as I thought it would be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, it was not as easy to push as it seemed, didn’t clean as well as I wanted it to

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    cleaning now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great deal and cleaned my carpet just fine. Worked better than any other carpet cleaner I have had with pets. I do have on concern, after one use the green brush seems to be worn down pretty bad and I am not sure of how long this will last. get protection plan a must just in case you have to replace the brushes before needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Compared to a more expensive Bissell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Bissell Pro Heat, it did not clean as well as this Hoover. The first time I used it the amount of deep dirt it removed was very visible. I would recommend this highly.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Hoover steam vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well ...only down fall water tank empties too quickly! However that's not a deal breaker just keep adding water to tank as you work.

    I would recommend this to a friend